City St George’s, University of London is seeking an IT Support assistant to handle level 1 and 2 software/hardware issues, primarily remotely. You will provide technical advice, diagnose faults, and guide users on using desktop systems and services.
The role emphasises phone and face-to-face support, incident resolution tracking, and collaboration within a team to deliver timely fixes and knowledge sharing. Internal applicants only. Closing date 25 October 2026.
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IT Service Desk Specialist - Remote Support (L1-L2) employer: City St George's, University of London
City St George’s, University of London is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and inclusive work culture. With a commitment to impactful research and a sector-leading salary alongside comprehensive training and development opportunities, employees are empowered to make meaningful contributions in their fields. Located in one of the largest higher education institutions in London, the university offers a vibrant environment where diverse perspectives are valued, ensuring that every team member can thrive both personally and professionally.
Contact Details:
City St George's, University of London Recruitment Team
