Please note: This role is onlyopen to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background
The International Student Adviser is a key member of the Student Support Hub, the University's first point of contact for students seeking advice, guidance, and support. Working within the Student Experience Directorate, the postholder provides specialist guidance on immigration, visa, and university-related matters, ensuring international students receive accurate, timely, and culturally sensitive support. The role contributes to an inclusive student experience, supporting successful transition, engagement, and compliance throughout the student journey.
Responsibilities
Provide specialist advice on immigration, visa, and university procedures to international students through a range of channels. Support students in understanding and meeting regulatory requirements, maintain accurate records, and respond to complex enquiries professionally and sensitively. Contribute to induction and engagement activities, collaborate with internal departments and external agencies, and promote an inclusive and welcoming student experience. Ensure advice remains current, accurate, and aligned with relevant legislation and university policies.
Person Specification
We are seeking an experienced and student-focused professional with a degree, or equivalent experience, in Higher Education, student support, or a related field. The successful candidate will possess a good working knowledge of UK immigration and visa regulations (IAA Level 2 standard desirable), experience providing specialist advice to students from diverse backgrounds through a range of channels including email, telephone, and face-to-face or online appointments, and strong organisational, record-keeping, and communication skills. They will demonstrate the ability to manage sensitive enquiries with empathy and cultural awareness, alongside a strong commitment to equality, diversity, inclusion, and continuous professional development.
Closing date for applications
15 November 2026 at 11:59pm
Interviews are scheduled to take place on W/C 23 November
The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage.
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions.
For additional information on City St George's, our policies, strategy and values;
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International Student Adviser (REDEPLOYMENT APPLICANTS ONLY) employer: City St George's, University of London
City St George’s, University of London is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and inclusive work culture. With a commitment to impactful research and a sector-leading salary alongside comprehensive training and development opportunities, employees are empowered to make meaningful contributions in their fields. Located in one of the largest higher education institutions in London, the university offers a vibrant environment where diverse perspectives are valued, ensuring that every team member can thrive both personally and professionally.
Contact Details:
City St George's, University of London Recruitment Team
