City St George's, University of London is seeking a Helpdesk Officer to lead the School of Health and Medical Sciences helpdesk, ensuring efficient, student-focused support. You will oversee Helpdesk Administrators, allocate workloads, monitor performance, and contribute to recruitment and development.
The role requires excellent customer service, strong communication, and the ability to maintain accurate records while complying with policies and driving continuous service improvement.
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Helpdesk Lead, Student & Staff Support employer: City St George's, University of London
City St George’s, University of London is an exceptional employer that prioritises the growth and well-being of its staff while fostering a collaborative and inclusive work culture. With a commitment to impactful research and a sector-leading salary alongside comprehensive training and development opportunities, employees are empowered to make meaningful contributions in their fields. Located in one of the largest higher education institutions in London, the university offers a vibrant environment where diverse perspectives are valued, ensuring that every team member can thrive both personally and professionally.
Contact Details:
City St George's, University of London Recruitment Team
