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- Tasks: Be the friendly first point of contact for students and manage queries and events.
- Company: A supportive student organisation in Greater London focused on equity and inclusion.
- Benefits: Gain valuable experience, develop communication skills, and make a difference in students' lives.
- Why this job: Join a passionate team and help create an inclusive environment for all students.
- Qualifications: Customer service experience and strong organisational skills are a must.
- Other info: Dynamic role with opportunities to engage and connect with diverse student communities.
The predicted salary is between 15600 - 24000 £ per year.
A student support organization in Greater London is looking for a proactive and organized individual to join their Advice and Support team. This role involves being the friendly first point of contact for students, managing various tasks such as drop-ins and queries, and engaging students through campaigns and events.
The ideal candidate will be passionate about helping others and committed to equity and inclusion, with prior experience in customer service. Strong communication and organizational skills are essential for success in this dynamic role.
Student Support Triage & Outreach Administrator in London employer: City St George's Students' Union
Contact Detail:
City St George's Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Triage & Outreach Administrator in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the student support sector. They can give you insider info on what it’s really like and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and student engagement. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show your passion for helping others during the interview. Share specific examples of how you’ve supported students or customers in the past. This will demonstrate your commitment to equity and inclusion, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Student Support Triage & Outreach Administrator in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping students shine through. We want to see that you genuinely care about making a difference in their lives!
Highlight Relevant Experience: Make sure to mention any previous customer service roles or experiences that relate to supporting students. We love seeing how your background aligns with our mission!
Be Organised: Since this role requires strong organisational skills, structure your application clearly. Use headings and bullet points to make it easy for us to read and find the key information.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at City St George's Students' Union
✨Show Your Passion for Student Support
Make sure to express your enthusiasm for helping students during the interview. Share specific examples of how you've supported others in the past, whether through customer service or community involvement. This will demonstrate your commitment to equity and inclusion, which is key for this role.
✨Prepare for Common Scenarios
Think about potential situations you might face as a Triage & Outreach Administrator. Prepare responses for questions like how you would handle a difficult student query or manage multiple tasks at once. Practising these scenarios will help you feel more confident and ready to tackle the dynamic nature of the job.
✨Highlight Your Organisational Skills
Since this role requires strong organisational abilities, be ready to discuss your methods for staying organised. You could mention tools you use, like calendars or task management apps, and provide examples of how these have helped you manage your workload effectively in previous roles.
✨Engage with Their Mission
Research the organisation's values and mission before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding equity and inclusion. Showing that you understand and resonate with their goals will set you apart as a candidate who truly cares about the work they do.
