Senior Director of Operations in London

City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. City St George’s is looking to appoint an exceptional individual to be the new Senior Director of Operations of Bayes Business School, an elite global hub of excellence, ranked by the Financial Times as 2nd best in London, and 6th in the UK. Bayes has an income of approximately £104m, and has a population of more than 5,300 students and over 180 staff.

The Senior Director of Operations is a key university leadership role, responsible for the delivery of professional services, strategy and planning, partnership development, and the management of all budgetary activities within the School. Reporting to the University Deputy Chief Operating Officer, they will help to enforce consistency and drive operational alignment across schools. They will be a member of the School’s Executive and Senior Management Team, and will work very closely with the Executive Dean, André Spicer, to deliver the University strategy in Bayes.

They will be responsible for the management of the School’s professional service teams, strategic planning, and financial and risk management. The post-holder will be a strong operational leader, with significant experience in managing the delivery of corporate services, operating as a senior leader, and leading change programmes in a complex organisation. They will be commercially minded, with a deep understanding of the uniqueness and complexities of a Business School. This is an exciting opportunity to play a pivotal role in the running and continued success of one of the world’s leading Business Schools.

Applications should be in the form of a cover letter and CV and sent by no later than 5th May 2026. The interviews will take place in late May/ early June.

City, St George’s, University of London works to advance equity, diversity and inclusion in its activities, processes, and culture, for our whole University community, including staff, students and visitors. The University upholds its responsibilities under the Equality Act 2010 to eliminate discrimination, regardless of age, disability, neurodiversity, sex, gender identity or reassignment, marital or partnership status, pregnancy or parental status, caring responsibilities, sexual orientation, race, ethnicity, nationality, religion or belief, or socio-economic background. Our recruitment processes are designed to be inclusive and accessible accounting for the importance of intersectionality. We are committed to assessing all candidates fairly, ensuring that recruitment decisions are based on merit and potential, free from assumptions or systemic barriers. No one shall experience unfair treatment as a result of the lawful opinions that they hold or any protected characteristic.

City St George's regards freedom of speech and academic freedom to be fundamental to delivering our mission as the University of business, practice and the professions. City St George's has a code of practice which sets out these values and explains how it will have particular regard for its duty to uphold, secure, and promote freedom of speech within the law. The University is committed both to protecting freedom of speech and to promoting a truly inclusive community.

As a Disability Confident Leader, we offer a guaranteed interview scheme for disabled applicants who meet the essential criteria. Our recruitment practices are also guided by our action plans for the Athena Swan Charter and the Race Equality Charter, ensuring fairness and inclusion throughout the process.