Director of People Operations & Service Delivery in London

Director of People Operations & Service Delivery in London

London Full-Time 60000 - 80000 £ / year (est.) No working from home possible
City St George's Students' Union

At a Glance

  • Tasks: Lead HR functions and enhance operational processes in a dynamic environment.
  • Company: City St George’s Students' Union, a vibrant community in Greater London.
  • Benefits: Competitive salary, professional development, and a chance to shape the future of HR.
  • Other info: Join a passionate team dedicated to improving student experiences.
  • Why this job: Make a real impact post-merger and drive service quality in a supportive setting.
  • Qualifications: Extensive HR experience and understanding of academic environments required.

The predicted salary is between 60000 - 80000 £ per year.

City St George’s Students' Union in Greater London seeks a Director of Operational People Services to lead HR functions and support its evolution post-merger. This key role involves enhancing operational processes, driving service quality, and implementing technology solutions. Ideal candidates will have extensive experience in HR service delivery and a solid understanding of academic environments. Your leadership will directly impact the operational strength and success of the People Directorate at City St George’s.

Director of People Operations & Service Delivery in London employer: City St George's Students' Union

City St George’s Students' Union is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals passionate about enhancing HR services in an academic setting. With a strong commitment to employee development, the organisation offers numerous growth opportunities and encourages a supportive environment where your contributions can make a significant impact on the community. Located in Greater London, employees benefit from a vibrant city life while being part of a forward-thinking institution dedicated to continuous improvement and excellence in service delivery.

City St George's Students' Union

Contact Details:

City St George's Students' Union Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Director of People Operations & Service Delivery in London

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at City St George's Students' Union!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at City St George's Students' Union.

We think you need these skills to ace Director of People Operations & Service Delivery in London

HR Service Delivery
Operational Process Enhancement
Service Quality Improvement
Technology Implementation
Leadership Skills
Understanding of Academic Environments
Change Management

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at City St George's Students' Union. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to City St George's Students' Union and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at City St George's Students' Union. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to City St George's Students' Union's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at City St George's Students' Union

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with City St George's Students' Union.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at City St George's Students' Union will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact City St George's Students' Union and how you would contribute to adapting HR strategies.