At a Glance
- Tasks: Lead change initiatives and enhance stakeholder engagement across the University.
- Company: City St George's University, committed to equality and inclusion.
- Benefits: Sector-leading salary, pension scheme, and comprehensive training opportunities.
- Other info: Proactive role with excellent career development in a supportive environment.
- Why this job: Make a real impact on student and staff experiences while driving positive change.
- Qualifications: Degree level education or equivalent experience in change management.
The predicted salary is between 50000 - 65000 £ per year.
Please note: This role is only open to redeployees at City St George's. Applications from individuals who are not redeployees will not be considered at this time.
Background
The Change Support Unit (CSU) enables City St George’s University to deliver effective change through project and programme management, change management, and business analysis, alongside consultancy and capability development. The Business Change Manager plays a key role in ensuring successful adoption of change across the University, focusing on stakeholder engagement, communication, and readiness. Acting as a bridge between delivery teams and leadership, the role ensures change is understood, embedded, and delivers measurable benefits with minimal disruption.
Responsibilities
- The Business Change Manager leads and delivers change initiatives across the University’s portfolio, ensuring effective planning, impact assessment, and readiness.
- They manage stakeholder engagement, communication, and reporting, aligning change activities with project delivery.
- The role supports process improvement, builds change capability through training and coaching, and develops tools and resources.
- Working collaboratively, they drive adoption, track benefits, and embed sustainable, inclusive practices that enhance student and staff experience while minimising disruption.
Person Specification
Educated to degree level or equivalent experience, ideally with a recognised change management qualification, the candidate will bring strong organisational, problem‑solving and stakeholder engagement skills. They will have experience delivering complex change, preferably within higher education or the public sector, and the ability to communicate clearly, influence effectively and build relationships at all levels. A proactive approach, with experience across the change lifecycle, coaching others and supporting continuous improvement, is essential. Knowledge of budgeting and financial awareness is desirable.
Additional Information
Closing date for applications: 12 July 2026 at 11:59pm. The selection process will involve an interview and presentation. Further details will be confirmed at the interview stage.
Benefits
City St George’s offers a sector‑leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
EEO Statement
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our entire community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio‑economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
Contact Details:
City St George's Students' Union Recruitment Team
