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- Tasks: Lead digital transformation initiatives and engage staff, students, and partners in adopting innovative practices.
- Company: City St George’s, University of London, a leader in digital innovation and inclusive education.
- Benefits: Competitive salary, pension scheme, and comprehensive training and development opportunities.
- Other info: Join a diverse community committed to equality and continuous improvement.
- Why this job: Make a real impact on digital change in education and research while fostering an inclusive culture.
- Qualifications: Postgraduate degree, change management expertise, and strong leadership skills in digital transformation.
The predicted salary is between 50000 - 65000 ÂŁ per year.
Please note: This role is open to all talent pools. Redeployee applicants at City St George’s, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
Background: City St George’s, University of London has created the Digital Innovation and Transformation Office (DiTO) to accelerate scholarly, inclusive digital change across education and research. Reporting to the Director of Digital Transformation, the Head of Change and Communications will own the flagship Digital Transformation Dialogues programme, leading engagement that enables staff, students and partners to adopt AI‑enabled, digital‑first practices and realise measurable benefits across teaching, research and operations.
Responsibilities:
- Shape and refine the change management and communications strategy for all DiTO initiatives.
- Own and deliver the quarterly Digital Transformation Dialogues roadmap, events and content pipeline.
- Coach senior sponsors, coordinate multi‑channel campaigns and manage crisis communications.
- Measure readiness, adoption and benefits; report insights and embed continuous improvement.
- Line‑manage staff and nurture communities of practice that sustain an inclusive digital‑first culture.
Person Specification:
Essential:
- Postgraduate degree or equivalent;
- Change‑management and multi‑channel communications expertise;
- Proven leadership of digital‑transformation programmes across complex institutions;
- Exceptional storytelling and stakeholder‑influencing skills;
- Strategic vision, coaching and negotiation acumen;
- Proficiency in adoption analytics;
- Commitment to equality, diversity and inclusion.
Desirable:
- Accredited change‑management qualification;
- Advanced knowledge of UK HE policy and quality frameworks;
- Experience curating high‑impact engagement events.
City St George’s offers a sector‑leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors. We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio‑economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
Head of Change and Communications (FTC Or Secondment) employer: City St George's Students' Union
Contact Detail:
City St George's Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Change and Communications (FTC Or Secondment)
✨Network Like a Pro
Get out there and connect with people in your field! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your change management and communication skills. Share specific examples of how you've led digital transformation initiatives. We want to see your storytelling prowess in action!
✨Be Ready for the Interview
Prepare for those interviews by researching the company and its culture. Think about how your experience aligns with their goals, especially around digital innovation. We recommend practising common interview questions so you can confidently showcase your strategic vision and coaching abilities.
✨Apply Through Our Website
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged. Let’s make that connection and get you one step closer to joining our team!
We think you need these skills to ace Head of Change and Communications (FTC Or Secondment)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Head of Change and Communications. Highlight your change-management expertise and any relevant digital transformation experience. We want to see how you meet the essential criteria!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell your story! Use it to showcase your leadership skills and how you've influenced stakeholders in past roles. Remember, we love a good narrative that connects your experience to our mission.
Showcase Your Passion for Inclusion: City St George’s values equality, diversity, and inclusion. Make sure to mention any initiatives or experiences that demonstrate your commitment to these principles. We’re all about creating an inclusive culture!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it makes the process smoother for both you and us!
How to prepare for a job interview at City St George's Students' Union
✨Know Your Change Management Strategies
Familiarise yourself with various change management frameworks and strategies. Be ready to discuss how you've successfully implemented these in past roles, especially in digital transformation contexts. This will show your expertise and readiness for the Head of Change and Communications position.
✨Showcase Your Storytelling Skills
Prepare to share compelling stories that highlight your experience in leading digital transformation initiatives. Use specific examples that demonstrate your ability to influence stakeholders and engage diverse audiences, as storytelling is key in this role.
✨Understand the Digital Landscape
Research the latest trends in digital transformation within higher education. Be prepared to discuss how AI and digital-first practices can enhance teaching and research at City St George’s. This shows your strategic vision and commitment to innovation.
✨Prepare for Stakeholder Engagement
Think about how you would coach senior sponsors and manage multi-channel campaigns. Prepare examples of how you've successfully navigated complex stakeholder environments in the past, as this will be crucial for the role.