At a Glance
- Tasks: Support students in overcoming barriers to attendance and engagement for academic success.
- Company: Join a vibrant college community dedicated to transforming lives through education.
- Benefits: Enjoy flexible working, generous leave, and a fantastic staff benefits package.
- Other info: Be part of a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in students' lives and help them achieve their potential.
- Qualifications: Strong communication skills and a passion for supporting young people.
The predicted salary is between 23940 - 23940 £ per year.
Do you believe that education has the power to transform lives? We are looking for a friendly, highly organised and meticulous individual to join us as a Retention Improvement Officer. This is a rewarding role for someone who is passionate about helping students overcome barriers to attendance and engagement, ensuring they have every opportunity to succeed in their studies and achieve their potential.
As a key member of the team, you will monitor attendance and retention, build positive relationships with students, parents and carers, and work closely with teaching and support staff to identify concerns early and implement strategies that improve student participation and success. The role requires excellent communication skills, strong attention to detail, confidence in handling data and records, and a genuine commitment to supporting young people.
We are seeking someone who can combine empathy with professionalism, enjoy problem‑solving, be proactive in following up concerns, and understand that regular attendance can be life‑changing for students. If you are motivated by making a real difference every day and thrive in a people‑focused environment, we would love to hear from you. Join us and help students stay engaged, achieve their goals, and unlock brighter futures through education.
Reason to Join Us:
- Generous Terms and Conditions including 13 weeks not in college (195 days in College).
- 2:30pm finish on Fridays.
- Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.
- Automatic enrolment to the Local Government Pension Scheme with employer pension contribution.
- Family friendly policies and flexible working options.
- Range of training & career opportunities for all staff as part of our Be Outstanding Development programme.
- Amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high‑street retailers, holidays, cinemas and other leisure.
Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff. Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness. 93% of staff are proud to work at the College.
Commitment to Safeguarding: This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre‑employment procedures on all potential new employees. The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.
Retention Improvement Officer in Salford employer: City Skills
Join our vibrant educational community as a Retention Improvement Officer, where your passion for transforming lives through education will be truly valued. We offer generous terms and conditions, including flexible working options, a supportive work culture, and a commitment to employee development through our Be Outstanding Development programme. With a strong focus on staff wellbeing and a range of benefits, including discounts and a local government pension scheme, you will find a rewarding environment that empowers you to make a meaningful impact on students' futures.