Sales Administrator

Job Overview

Based at our Head Office in Stepney Green. City Rooms is London’s most prominent provider of co‑living accommodation. For over 15 years, we have provided thousands upon thousands of Londoners with the very best value accommodation that the city has to offer. Today, we are looking to build on our customer centric approach, with the addition of a dynamic and skilled Administrator to provide on‑going support to our high energy sales team.

Key Responsibilities

• Registering brand new enquiries, both over the telephone and electronically.
• Uploading marketing details to our website and lettings platforms.
• Accurately recording and processing new customer information.
• Assisting customers to promptly and successfully submit their reference information, both over the telephone and electronically.
• Assisting the department with the collection, management and analysis of key sales performance data.
• Assisting the sales team to successfully manage the key inventory.
• Assisting the sales team with the update, smooth running and organisation of their diaries.

About You

• You have a love of people and your professionalism, organisation and commitment to providing the best possible service to our clients will mirror and enhance our existing core values.
• You have excellent English and are a brilliant communicator.
• You are a team player but also have the ability to work under your own initiative.

Qualifications

• Strong communication skills in English.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Experience in sales support or administration.
• Ability to manage multiple tasks and prioritise effectively.
• Attention to detail and strong organisational skills.
• Familiarity with CRM software and sales tracking tools.

Job Details

• Job Types: Full‑time, Permanent.
• Pay: From £25,000.00 per year.
• Additional pay: Bonus scheme.
• Benefits: Company pension. Employee discount. Fresh fruit available each day. Staff benefits discount scheme. Enhanced annual leave with length of service. 1 day off on your birthday & 1 wellness day off per year.
• Schedule: Monday to Friday. Weekend availability.

Key Requirements

• Experience: Required.
• Languages: English – Advanced.
• Employment: Full‑time.
• Salary: £25,000 yearly.
• Benefits: Bonus based on performance.
• Starting time: Immediate start!

About City Rooms

City Rooms – Pioneers in making the London room rental market safe and accessible for all. City Rooms have been providing safe, affordable accommodation since 2009. We understand your needs and concerns and have built our business to give yo