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- Tasks: Manage a portfolio of HMO properties and ensure excellent tenant experiences.
- Company: Join a growing property management team at City Rooms.
- Benefits: Competitive salary, fresh fruit daily, birthday off, wellness day, and staff discounts.
- Why this job: Be the go-to person for tenants and make a real difference in their living experience.
- Qualifications: Experience in property management preferred; strong communication and organisational skills required.
- Other info: Enjoy a vibrant work culture with regular company activities and career growth opportunities.
The role is full-time, Monday to Friday 9:00am - 5pm. Optional: With 2 Saturdays per month, paid as overtime.
Salary: £30,000 - £38,000 D.O.E. This is a fully office-based role. Immediate or short start preferable.
We are looking for an organised and proactive Property Manager to join our growing HMO property management team. You will be responsible for your own portfolio of shared houses, ensuring an excellent tenant experience and smooth day-to-day operations.
Key Responsibilities:- Manage a portfolio of HMO properties across London.
- Act as the main point of contact for tenants, ensuring prompt and professional communication.
- Coordinate maintenance works with in-house and external contractors.
- Supervise cleaners assigned to your portfolio, maintaining high standards in communal areas.
- Carry out regular property inspections and follow up on any issues identified.
- Ensure all properties remain compliant with HMO licensing and safety regulations.
- Support move-ins and move-outs, ensuring a smooth process for all tenants.
- Review and approve contractor invoices within budget limits.
- Work closely with the Lettings, Maintenance, and Cleaning teams to deliver excellent results.
- Previous experience in property management, with HMO experience is a strong advantage.
- Strong organisational and communication skills.
- Ability to prioritise and manage a busy workload.
- Confident using property management systems (e.g. Fixflo or similar).
- A practical, solution-focused mindset.
- Professional attitude with a strong focus on customer care.
- ARLA qualification desirable, although not mandatory.
- Excellent English written and verbal skills.
- Strong attention to detail and computer skills, Outlook, Teams, Word and Excel.
- Proficiency using inspection software preferable but not essential.
What we offer you:
- Fresh fruit available each day.
- Regular paid for eye sight test.
- Staff Benefits - Discounts scheme and other staff benefits accrued with length of service.
- 1 day off on your birthday & 1 wellness day off per year.
- Summer and Winter party.
- Company closure for Christmas to New Year.
- Various company monthly activities.
To Apply: If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
Property Manager employer: City Rooms
Contact Detail:
City Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a Property Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Show us that you understand the HMO market and can bring value to our team. Tailor your answers to highlight your experience and how it aligns with our needs.
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll be the main point of contact for tenants. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation professionally.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in property management, especially with HMO properties. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Property Manager role. Be sure to mention your organisational skills and customer care focus, as these are key for us.
Show Off Your Communication Skills: Since you'll be the main point of contact for tenants, it's crucial to demonstrate your strong written communication skills. Keep your application clear and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at City Rooms
✨Know Your Portfolio
Before the interview, familiarise yourself with the types of HMO properties the company manages. Be ready to discuss how you would handle specific scenarios related to tenant communication and property inspections.
✨Showcase Your Organisational Skills
Prepare examples that demonstrate your ability to manage multiple tasks effectively. Think about times when you successfully prioritised workloads or coordinated maintenance works, as these are key aspects of the role.
✨Communicate Clearly
Since strong communication skills are essential, practice articulating your thoughts clearly. You might be asked about how you would handle tenant queries or coordinate with contractors, so be prepared to provide concise and professional responses.
✨Highlight Your Customer Care Focus
Emphasise your commitment to providing an excellent tenant experience. Share specific instances where you went above and beyond to ensure tenant satisfaction, as this aligns perfectly with the company's values.
