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For Companies At a Glance
- Tasks: Manage financial records and ensure accurate utility accounts for tenants.
- Company: Join a vibrant team at City Rooms in London.
- Benefits: Enjoy a competitive salary, wellness days, and fun company events.
- Other info: Fresh fruit daily and opportunities for career growth await you!
- Why this job: Be part of a dynamic environment where your attention to detail makes a real difference.
- Qualifications: Experience in administration with strong numerical and communication skills.
The predicted salary is between 24000 - 26000 £ per year.
Location: London
Salary: £24,000 - £26,000 per annum + Bonus
Hours: Monday – Friday: 10am – 6pm (9am -5pm will be considered)
Fully office based role
The Role
We are looking for a detail-oriented administrator to join our accounts team. You will be responsible for managing financial records, processing payments such as bills and deposits and managing the administrative side within our Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants.
Key Responsibilities:
- Maintain a high volume of customer records such as utility accounts for our incoming and outgoing properties.
- Notify all suppliers promptly, keeping track by maintaining good records and dates.
- Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly.
- Maintain customer deposits records, ensure deposit compliance and accuracy for deposit release.
- Manage account transitions efficiently for departing tenants, addressing disputes.
- Serve as the primary contact for companies and tenants in resolving utility and deposit queries and issues, sending required responses, updating required departments and systems.
- Liaise and inform various London local authorities and 3rd party suppliers of council tax and utility liabilities.
- Calculate and invoice tenants for utility usage, providing clear documentation.
- Foster strong relationships with suppliers and councils to resolve issues quickly.
- Ensure that all administration requirements are managed to ensure timely payment of utility bills, deposits, accurate direct debit setups, and system updates.
- Manage various inboxes, maintain accurate administrative records.
- Maintain and generate regular reports to support strategic company decision-making.
- Work with teams and suppliers to improve operational efficiency and accuracy.
- Assist and cover other team members' workload and assist with any ad-hoc tasks.
Skills and Qualifications:
- Good proven experience in administrative roles, dealing with various account management.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- Excellent skills in: Excel, as well as CRMs, Outlook, Teams, Workflows, pivot & V-look up.
- Self-motivated with an ability to manage multiple tasks and resolve issues efficiently.
Benefits:
- Vibrant office environment and fresh fruit on offer daily.
- Birthday Day off, Wellness Day along with eye test and various benefits & discounts packages.
- Additional annual leave, and sickness pay accrual with length of service.
- Summer and Winter annual company parties, other activities.
To Apply:
If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
Junior Utilities Administrator in London employer: City Rooms
Contact Detail:
City Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Utilities Administrator in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in utilities or admin roles. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing what they value will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice common interview questions with a mate. This will help you feel more confident and articulate when discussing your skills, especially your attention to detail and customer service experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Junior Utilities Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Utilities Administrator role. Highlight your administrative experience and any relevant skills, especially those related to account management and numerical tasks. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it concise but engaging – we love a bit of personality!
Show Off Your Skills: Don’t forget to showcase your Excel and CRM skills in your application. Mention specific examples of how you've used these tools in previous roles. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. We can’t wait to hear from you!
How to prepare for a job interview at City Rooms
✨Know Your Numbers
As a Junior Utilities Administrator, you'll be dealing with financial records and utility accounts. Brush up on your numerical skills and be prepared to discuss how you've handled numbers in previous roles. Maybe even bring examples of reports or reconciliations you've done!
✨Master the Tools
Familiarise yourself with Excel, CRM systems, and other tools mentioned in the job description. During the interview, you might be asked about your experience with pivot tables or V-lookups, so have some specific examples ready to showcase your skills.
✨Communication is Key
You'll be the primary contact for tenants and suppliers, so strong communication skills are a must. Think of instances where you've resolved disputes or clarified issues effectively. Be ready to demonstrate your customer service prowess during the interview.
✨Show Your Attention to Detail
This role requires a keen eye for detail, especially when managing high volumes of records. Prepare to discuss how you've ensured accuracy in your past work. You could even mention any systems or processes you've implemented to improve efficiency and reduce errors.