Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage utility accounts and support the Accounts team with administrative tasks.
- Company: Join a vibrant team at City Rooms in Stepney Green, London.
- Benefits: Enjoy a competitive salary, wellness days, and fun company events.
- Other info: Fresh fruit daily and a supportive team culture await you!
- Why this job: Kickstart your career in a dynamic environment with growth opportunities.
- Qualifications: Experience in admin roles and strong numerical skills are essential.
Location: Stepney Green, London
Salary: £24,000 - £26,000 per annum
Vacancy Type: Full Time, Permanent
Hours: Monday – Friday: 9am – 5pm or 10am – 6pm
The Role
We are looking for a detail-oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side within the Accounts team, ensuring up to date, accurate and timely management of various utilities and council tax for tenants.
Key Responsibilities
- Set up and close a high volume of utility accounts for incoming and outgoing properties, notifying all suppliers promptly, keeping track by maintaining good records and dates.
- Monitor utility accounts to ensure accuracy, reconcile a high volume of bills, and address any discrepancies swiftly.
- Serve as the primary contact for companies and tenants in resolving utility-related queries and issues, sending required responses, upgrading where necessary.
- Liaise with London local authorities on tenancy changes to ensure accurate council tax billing.
- Manage end-to-end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements.
- Assess and validate claims by reviewing supporting documentation (check-out reports, invoices, tenancy agreements) to ensure compliance and justification.
- Communication and query management of tenant inquiries related to utilities and bills.
- Foster strong relationships with suppliers to resolve issues quickly.
- Ensure that all billing operation requirements are managed to ensure timely payment of utility bills, accurate direct debit setups, and system updates.
- Manage all utility inboxes, maintain accurate administrative records.
- Maintain and generate regular reports to support strategic company decision-making.
- Collaboration with other departments, colleagues, teams, and suppliers to improve operational efficiency, accuracy, and costs.
- Assist and cover other team members' workload and assist with any ad-hoc tasks.
Skills and Qualifications
- Proven experience in administrative roles, dealing with utility management or billing.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- Proficient with various systems; CRM, Excel reporting, Microsoft Office suite, Teams, Workflows.
- Self-motivated with an ability to manage multiple tasks and resolve issues efficiently.
Benefits
- Vibrant office environment and fresh fruit on offer daily.
- Birthday Day off, Wellness Day, along with eye test.
- Employee benefits and discounts packages.
- Additional annual leave and sickness pay accrual with length of service.
- Summer and Winter annual company parties, and other activities.
To Apply
If you feel you are a suitable candidate and would like to work for City Rooms, please do not hesitate to apply.
Junior Admin Assistant (Accounts) in London employer: City Rooms
Contact Detail:
City Rooms Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Admin Assistant (Accounts) in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Junior Admin Assistant role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us you’re genuinely interested in the role and how you can contribute to the Accounts team. Tailor your answers to reflect the skills they’re looking for!
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. This will help you articulate your experience in utility management and customer service clearly, making you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Junior Admin Assistant (Accounts) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior Admin Assistant role. Highlight your experience in administrative tasks, especially those related to utility management or billing. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be sure to mention your attention to detail and communication skills, as these are key for this role.
Show Off Your Skills: Don’t forget to showcase your numerical skills and proficiency with systems like Excel and CRM software. We love seeing candidates who can demonstrate their technical abilities alongside their administrative experience.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and makes sure your application gets the attention it deserves!
How to prepare for a job interview at City Rooms
✨Know Your Numbers
As a Junior Admin Assistant in Accounts, you'll be dealing with a lot of numbers. Brush up on your numerical skills and be prepared to discuss how you've handled billing or utility management in the past. This will show that you’re detail-oriented and capable of managing financial records.
✨Master the Tools
Familiarise yourself with the systems mentioned in the job description, like CRM and Excel. If you can demonstrate your proficiency with these tools during the interview, it’ll give you a leg up. Maybe even prepare a quick example of how you've used them effectively in previous roles.
✨Communication is Key
Since you'll be the primary contact for tenants and suppliers, practice articulating how you would handle common queries or issues. Think of examples where you’ve resolved conflicts or provided excellent customer service, as this will highlight your communication skills.
✨Show Your Proactivity
The role requires a proactive approach to managing accounts and resolving discrepancies. Be ready to share instances where you took the initiative to improve processes or solve problems before they escalated. This will demonstrate your ability to think ahead and manage tasks efficiently.