At a Glance
- Tasks: Manage utility accounts and support the Accounts team with administrative tasks.
- Company: Dynamic company in Stepney Green, London with a vibrant office culture.
- Benefits: Competitive salary, wellness days, birthday off, and employee discounts.
- Other info: Enjoy a fun work environment with regular company parties and growth opportunities.
- Why this job: Join a supportive team and develop your admin skills while making a real impact.
- Qualifications: Experience in admin roles, strong numerical skills, and excellent communication.
The predicted salary is between 24000 - 26000 £ per year.
Location: Stepney Green, London
Salary: £24,000 - £26,000 per annum
Vacancy Type: Full Time, Permanent
Hours: Monday – Friday: 9am – 5pm or 10am – 6pm
The Role
We are looking for a detail‑oriented, proactive junior admin assistant to join our team. In this vital role, you will be managing the administrative side of the Accounts team, ensuring up‑to‑date, accurate, and timely management of various utilities and council tax for tenants.
Key Responsibilities
- Set up and close a high volume of utility accounts for incoming and outgoing properties, notifying all suppliers promptly and keeping accurate records.
- Monitor utility accounts to ensure accuracy, reconcile high volume of bills, and address any discrepancies swiftly.
- Serve as the primary contact for companies and tenants in resolving utility‑related queries and issues, sending required responses and upgrading where necessary.
- Liaise with London local authorities for tenancy changes to ensure accurate council tax billing.
- Manage end‑to‑end handling of claims through the Reposit platform, ensuring timely and accurate submission in line with tenancy agreements.
- Assess and validate claims by reviewing supporting documentation (check‑out reports, invoices, tenancy agreements) to ensure compliance and justification.
- Handle communication and queries from tenant inquiries related to utilities and bills.
- Foster strong relationships with suppliers to resolve issues quickly.
- Ensure all billing operation requirements are managed to achieve timely payment of utility bills, accurate direct debit setups, and system updates.
- Manage all utility inboxes and maintain accurate administrative records.
- Maintain and generate regular reports to support strategic company decision‑making.
- Collaborate with other departments, colleagues, teams, and suppliers to improve operational efficiency, accuracy, and costs.
- Assist and cover other team members’ workloads and assist with any ad‑hoc tasks.
Skills And Qualifications
- Proven experience in administrative roles, dealing with utility management or billing.
- Strong numerical skills and attention to detail.
- Excellent communication and customer service skills.
- Proficiency with various systems: CRM, Excel reporting, Microsoft Office suite, Teams, Workflows.
- Self‑motivated ability to manage multiple tasks and resolve issues efficiently.
Benefits
- Vibrant office environment and fresh fruit offered daily.
- Birthday day off and wellness days, eye test.
- Employee benefits and discounts packages.
- Additional annual leave and sickness pay accrual with length of service.
- Summer and winter annual company parties and other activities.
Junior Admin Assistant (Accounts) employer: City Rooms
Join our dynamic team in Stepney Green, London, where we prioritise a vibrant work culture and employee well-being. As a Junior Admin Assistant in Accounts, you'll benefit from a supportive environment that encourages professional growth, alongside perks like wellness days, birthday leave, and regular company events. We value your contributions and offer a range of employee benefits to ensure a rewarding and fulfilling career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Junior Admin Assistant (Accounts)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Junior Admin Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills in admin and utility management. Join relevant groups and engage with posts to increase your visibility.
✨Tip Number 3
Practice your interview skills! Prepare answers for common questions related to admin roles and think about how your experience aligns with the responsibilities listed in the job description. Mock interviews with friends can help you feel more confident.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Tailor your application to highlight your attention to detail and customer service skills, which are key for this role.
We think you need these skills to ace Junior Admin Assistant (Accounts)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Junior Admin Assistant role. Highlight any relevant experience in administrative tasks, especially those related to utility management or billing. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Be sure to mention your attention to detail and customer service skills, as these are key for this role. Remember, we love a bit of personality!
Show Off Your Skills:In your application, don’t forget to showcase your numerical skills and proficiency with systems like Excel and Microsoft Office. We’re keen on seeing how you can manage multiple tasks efficiently, so give us examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at City Rooms
✨Know Your Numbers
As a Junior Admin Assistant in Accounts, you'll be dealing with a lot of numbers. Brush up on your numerical skills and be prepared to discuss how you've handled billing or utility management in the past. Show them you can reconcile bills and manage accounts accurately.
✨Master the Tools
Familiarise yourself with the systems mentioned in the job description, like CRM and Excel. If you can, practice using these tools before the interview. Being able to demonstrate your proficiency will show that you're ready to hit the ground running.
✨Communication is Key
You'll be the go-to person for resolving queries, so highlight your communication skills. Think of examples where you've successfully dealt with customer service issues or liaised with different departments. This will show your potential employer that you can foster strong relationships.
✨Be Proactive
In this role, being proactive is essential. Prepare to discuss times when you've taken initiative to solve problems or improve processes. This will demonstrate your self-motivation and ability to manage multiple tasks efficiently, which are crucial for success in this position.
