At a Glance
- Tasks: Lead a vibrant team and create unforgettable guest experiences at Afrikana.
- Company: Afrikana, a growing brand serving authentic African-inspired dishes.
- Benefits: Competitive pay, keep your tips, free meals, and discounts for friends and family.
- Other info: Flexible shifts with opportunities for growth as we expand.
- Why this job: Join a fun, inclusive environment while developing your leadership skills.
- Qualifications: Experience in hospitality, strong communication, and a passion for restaurant culture.
The predicted salary is between 26000 - 28000 £ per year.
Love leading teams? Love creating great experiences? We’re hiring Supervisors so… get ready to lead the energy at Afrikana!
A bit about Afrikana: Afrikana was born in a small village in the Midlands and now it's expanding to the rest of the UK and internationally! The vision is simple: bring authentic, home-cooked African inspired dishes to the high street while giving guests an experience full of culture, art, music and great food!
What’s the role? As a Supervisor you’ll support the management team, lead shifts and help make every guest experience vibey and unforgettable. You’ll guide the team, keep operations running smoothly while developing your leadership skills.
What will I do?
- Support the General Manager with daily operations and shift planning
- Lead the team during service, keeping vibes and the energy high and service smooth
- Make sure food and drink as well as service standards are met at every guest interaction
- Handle guest queries professionally and ensure satisfaction
- Support training and onboarding of new team members
- Keep all areas safe, clean and organised
- Lead by example, creating a positive, inclusive and fun environment
What will I get?
- Competitive hourly pay, plus you keep your own tips!
- Free Afrikana meal on every shift worked
- Discount on Afrikana for you and your friends and family
- Flexible part time and full time shifts
- Full training and a structured development pathway
- Opportunities to grow as the business continues to expand
Who's Afrikana looking for?
- Experienced in leading hospitality teams in fast paced environments
- Solid understanding of food safety and hygiene standards
- Someone who loves restaurant culture and people
- Confident working in a fast paced environment
- Strong communicator and natural team leader
- Detail focused and proud of quality standards
- Comfortable making decisions and staying organised under pressure
Afrikana is an equal opportunities employer. We welcome applications from all backgrounds and are committed to creating a workplace where everyone feels supported and included. If this sounds like your vibe, apply today and join the Afrikana team.
Supervisor Afrikana in South Ockendon employer: City Restaurants Group (CRG)
Afrikana is an exceptional employer that fosters a vibrant and inclusive work culture, where team members are encouraged to lead with energy and creativity. With competitive pay, flexible shifts, and opportunities for personal and professional growth, employees can thrive in a dynamic environment that celebrates authentic African cuisine and cultural experiences. Join us at Afrikana, where every shift is an opportunity to make unforgettable memories for our guests while developing your leadership skills in a supportive team atmosphere.
Contact Details:
City Restaurants Group (CRG) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor Afrikana in South Ockendon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like City Restaurants Group (CRG). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to City Restaurants Group (CRG)
Don't be shy about reaching out to City Restaurants Group (CRG) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Supervisor Afrikana in South Ockendon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about City Restaurants Group (CRG) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at City Restaurants Group (CRG)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
