Estimator - Plumbing & Heating in Yorkshire

Come and join us as an Estimator of Plumbing and Heating and build your career as part of a hugely successful Estimating team.

The role:

As our Estimator, you'll support our Estimating team by assisting with the processing of incoming enquiries, creation and maintenance of contracts on our operating system, and communicating with customers and manufacturers. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!

Key Responsibilities:

• Work with a high level of accuracy and attention to detail.
• Provide an outstanding level of customer service with all communications with our customers and manufacturers.
• Manage incoming emails and phone calls in a professional and polite manner.
• Work regularly with spreadsheets and databases ensuring processes are maintained and reviewed in line with business requirements.
• Build and maintain relationships with our branches, suppliers and customers.
• Prioritise workloads to achieve deadlines in line with set timescales.

You:

You'll live and breathe our Customer First ethos, with an innovative and proactive approach to problem-solving. You'll enjoy working collaboratively with the wider Estimating team and you'll thrive on delivering excellent support to customers and manufacturers.

Skills and competencies:

• Previous experience in an Estimating environment.
• Clear communication and able to work with various stakeholders.
• Computer literate and able to use Excel / Google Sheets (VLook Ups/Pivot tables will be seen as beneficial).
• Some knowledge of Plumbing and Heating industry would be beneficial, but by no means essential.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!

With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas.

We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to fit our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.