At a Glance
- Tasks: Support the Branch Manager in driving sales and exceeding customer expectations.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and mental health support.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Sales experience is a plus, but a positive attitude is key.
The predicted salary is between 34000 - 38556 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You will naturally promote and embrace our inclusive team environment.
Key Responsibilities
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, you will have an innovative and agile approach to identify growth opportunities. You will enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
We are committed to building a diverse, inclusive and authentic workplace. If you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we are looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. We are proud of our reputation for selling quality plumbing and heating products to both trade and retail customers.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
We are passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas.
