At a Glance
- Tasks: Support the Branch Manager and drive sales while building strong customer relationships.
- Company: Join City Plumbing, a leader in plumbing and heating products with a vibrant team culture.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment for personal growth.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
- Why this job: Be part of a dynamic team that values diversity and encourages you to bring your whole self.
- Qualifications: Sales experience is a plus, but a positive attitude and willingness to learn are key.
The predicted salary is between 28800 - 43200 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. Youll naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!
Key Responsibilities
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, youll have an innovative and agile approach to identify growth opportunities. Youll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Dont meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they dont have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if youre interested in this role but think that your previous experience doesnt completely match - apply anyway. You could be just the person were looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
Were passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We dont want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager in Wakefield employer: City Plumbing
At City Plumbing, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. As an Assistant Branch Manager, you'll benefit from a comprehensive benefits package, including flexible working options, mental health support, and opportunities for professional development, all while being part of a dynamic team dedicated to exceeding customer expectations and driving sales success.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Wakefield
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain how your skills and experiences make you the perfect fit for the Assistant Branch Manager role. Keep it concise, engaging, and tailored to what they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the right fit!
We think you need these skills to ace Assistant Branch Manager in Wakefield
Some tips for your application 🫡
Show Your Sales Savvy:When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've identified opportunities and driven results in the past. Don't be shy about sharing your successes!
Be Yourself:We value authenticity, so let your personality shine through in your application. Share your unique approach to building relationships and how you create a positive environment for customers and colleagues alike.
Tailor Your Application:Make sure to tailor your application to the Assistant Branch Manager role. Use keywords from the job description to show that you understand what we're looking for and how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss how you've successfully identified and capitalised on sales opportunities in the past. Think of specific examples where you exceeded targets or built strong customer relationships.
✨Show Off Your Team Spirit
Since you'll be managing a team, it's crucial to demonstrate your leadership skills. Prepare to share experiences where you've effectively managed a team or supported colleagues, especially in the absence of a manager. Highlight your ability to inspire and motivate others.
✨Be Customer-Centric
This role is all about exceeding customer expectations, so come prepared with stories that showcase your customer service skills. Think about times when you went above and beyond for a customer and how you built rapport quickly to create lasting relationships.
✨Embrace Inclusivity
Familiarise yourself with the company's commitment to diversity and inclusion. Be ready to discuss how you can contribute to an inclusive environment and why it's important to you. This will show that you align with their values and are a great cultural fit.
