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- Tasks: Join our team as a Sales Assistant, delivering top-notch service and maximising sales.
- Company: City Plumbing is a leading supplier of plumbing and heating products, committed to quality and customer satisfaction.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and a culture of inclusion.
- Why this job: Be part of a fun, inclusive team while gaining valuable experience in a thriving industry.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a positive attitude are key!
- Other info: Flexible shifts with plenty of notice, perfect for students balancing studies and work.
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role:
As a Sales Assistant, you\’ll be committed to delivering an outstanding level of service, and you\’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You\’ll naturally promote and embrace our inclusive team environment and we\’re sure you\’ll have some fun along the way!
Key Responsibilities:
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
You:
As a Sales Assistant, you\’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You\’ll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you\’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important!
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We\’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we\’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We\’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don\’t want you to \’fit\’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with our products and services. Understanding the plumbing and heating industry will not only boost your confidence but also help you engage more effectively with customers, showcasing your enthusiasm and knowledge during any interactions.
✨Tip Number 2
Demonstrate your flexibility in working hours. Since the role requires adaptability, be prepared to discuss your availability openly during any conversations with us, showing that you're ready to meet the demands of peak trading times.
✨Tip Number 3
Highlight your customer service skills in any discussions. As a Sales Assistant, delivering outstanding service is key, so share examples of how you've successfully assisted customers in the past, whether in person or over the phone.
✨Tip Number 4
Emphasise your team spirit. We value collaboration, so be sure to express your enthusiasm for working within a team environment and how you can contribute positively to our branch culture during your conversations with us.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or customer service. Use bullet points for clarity and include specific achievements that demonstrate your ability to exceed sales targets.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your flexibility with working hours and your commitment to delivering excellent customer service. Use specific examples from your past experiences to illustrate your points.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
As a Sales Assistant, your enthusiasm is key. Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating before the interview. Being knowledgeable about the items you'll be selling will not only impress the interviewer but also show your commitment to the role.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to meet business needs.
✨Emphasise Teamwork
This position is all about working as part of a team. Be ready to share examples of how you've successfully collaborated with colleagues in the past. Show that you value an inclusive environment and are eager to contribute positively to the team culture.