At a Glance
- Tasks: Engage with customers, maximize sales, and maintain high service standards.
- Company: Join City Plumbing, a leader in plumbing and heating products with a bright future.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and career growth opportunities.
- Why this job: Be part of an inclusive team that values diversity and encourages personal growth.
- Qualifications: Previous customer service or sales experience is preferred but not mandatory.
- Other info: Flexible working hours up to 37.5 hours a week, tailored to your schedule.
As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn’t get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!, * Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
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Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
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Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
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You may be required to take on general driving duties when required., As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You’ll be flexible with working hours and able to work up to 37.5 hours a week. Ideally you’ll have previous experience of selling or assisting customers with purchases.
Us
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team. You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
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Bonus
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Discounts, savings and cash back at numerous retailers
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Life assurance
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Extended family policy including maternity, paternity, additional annual leave and more
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Mental Health First Aiders and Employee Assistance Programme, we look out for each other
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Complete induction and a company that lets you grow and encourages development
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Financial education and loans
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Flexible working options
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A business striving to create an environment of inclusion so everyone can be their true self
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And more!
BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us, make sure to express your passion for helping customers and providing top-notch service. This will demonstrate that you align with our commitment to delivering an outstanding level of service.
✨Tip Number 2
Highlight your flexibility! Since the role requires adaptability in working hours, be prepared to discuss your availability and willingness to cover peak trading hours or holidays. This shows that you're ready to meet business needs and support the team.
✨Tip Number 3
Emphasize teamwork! We value a collaborative environment, so share examples of how you've successfully worked within a team in previous roles. This will help us see how you can contribute to our inclusive team culture.
✨Tip Number 4
Prepare to discuss sales strategies! Since the role involves maximizing sales, think about your past experiences in selling or assisting customers. Be ready to share specific techniques or approaches that have worked for you in driving results.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Highlight Customer Service Skills: Make sure to emphasize your experience in customer service. Mention specific examples where you provided outstanding service or resolved customer issues effectively.
Show Enthusiasm for Sales: Express your passion for sales and how you can contribute to exceeding sales targets. Use phrases that demonstrate your drive and commitment to achieving results.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to adapt to different schedules. This shows that you are ready to meet the business needs.
Embrace Inclusivity: Reflect the company's commitment to inclusivity in your application. Share any experiences you have that align with creating a diverse and welcoming environment.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
As a Sales Assistant, being enthusiastic is key! Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in the past.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on extra shifts to meet business needs.
✨Highlight Teamwork Skills
This position values teamwork, so be ready to talk about your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve customer satisfaction.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Prepare scenarios where you successfully resolved issues or provided exceptional service. This will showcase your ability to maintain high standards and create a loyal customer base.