At a Glance
- Tasks: Join us as a Sales Assistant, delivering top-notch service and maximising sales.
- Company: City Plumbing is a leading supplier of plumbing and heating products, committed to quality and customer satisfaction.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and a focus on personal development.
- Other info: Flexible shifts with plenty of notice, ensuring work-life balance.
- Why this job: Be part of an inclusive team, have fun, and make a real impact during peak seasons.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude are key!
As a Sales Assistant, you\'ll be committed to delivering an outstanding level of service, and you\'ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You\'ll naturally promote and embrace our inclusive team environment and we\'re sure you\'ll have some fun along the way!
Responsibilities
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
You: As a Sales Assistant, you\'ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You\'ll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you\'ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry - although enthusiasm and a can-do attitude is just as important! Us
Benefits Package and Cultural Environment
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
BelongWithUs
We\'re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don\'t want you to \'fit\' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products we offer at StudySmarter, especially those related to plumbing and heating. Understanding our product range will not only help you in conversations with customers but also demonstrate your enthusiasm and commitment to the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or an informal chat, make sure to highlight your ability to engage with customers and provide excellent service, as this is crucial for the Sales Assistant role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability, emphasising your willingness to work additional hours, especially during peak seasons, will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your team spirit! We value collaboration and a positive attitude, so be ready to share examples of how you've successfully worked within a team in the past. This will show that you can contribute to our inclusive environment.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to exceed sales targets.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have delivered excellent customer service in the past and how you can contribute to the team’s success.
Showcase Your Flexibility:Since the role requires flexibility in working hours, make sure to mention your availability and willingness to adapt to the needs of the business, especially during peak trading times.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
As a Sales Assistant, your enthusiasm is key. Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Flexibility
Since the role requires flexible working hours, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to meet business needs.
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. Even if you don't have direct experience, showing that you've done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Emphasise Teamwork
This position is all about working within a team. Be ready to share examples of how you've successfully collaborated with colleagues in the past. Highlight your ability to contribute positively to a team environment and support others in achieving common goals.
