At a Glance
- Tasks: Deliver outstanding customer service and maximise sales in a dynamic team environment.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive workplace culture.
- Why this job: Be part of a fun team while making a real impact on customer satisfaction.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude matter most.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
Job Description
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role:
As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities:
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
You:
As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important!
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values so you can show how you fit into their team and culture.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Be flexible and ready to adapt! Highlight your willingness to work varied hours and tackle different tasks. This shows you're a team player who’s ready to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at City Plumbing.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about the role and ready to bring their A-game to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the Sales Assistant role. We want to see how your skills can help us exceed customer expectations and drive sales!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing
✨Know the Products
Familiarise yourself with the products and services offered by the company. As a Sales Assistant, having a good grasp of what you’re selling will not only boost your confidence but also impress the interviewers. They’ll appreciate your enthusiasm and knowledge about their offerings.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This role is all about delivering outstanding service, so be ready to discuss how you’ve handled challenging situations or exceeded customer expectations in the past.
✨Flexibility is Key
Since the job requires flexible hours, be prepared to discuss your availability openly. Highlight your willingness to adapt to changing schedules, especially during peak times. This shows that you’re committed to meeting the needs of the business and its customers.
✨Embrace Team Spirit
The company values teamwork and an inclusive environment. Be ready to talk about your experiences working in teams and how you contribute to a positive atmosphere. Share examples of how you’ve collaborated with others to achieve common goals, as this will resonate well with the interviewers.