At a Glance
- Tasks: Deliver outstanding customer service and maximise sales in a dynamic team environment.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive workplace culture.
- Why this job: Be part of a fun team while making a real impact on customer satisfaction.
- Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude matter most.
- Other info: Great career growth opportunities and a commitment to inclusivity.
Job Description
Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The role:
As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities:
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
- You may be required to take on general driving duties when required.
You:
As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important!
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values, and think about how you can contribute to their success. This will show you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! As a Sales Assistant, you'll be interacting with customers all day. Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out during the interview.
✨Tip Number 3
Be flexible and open-minded! The job requires flexibility in hours, so be prepared to discuss your availability. Show that you're willing to adapt and take on different shifts, especially during peak times. This attitude will impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and comfortable with online processes, which is a great skill in today’s job market.
We think you need these skills to ace Sales Assistant - Flexible hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about the role and ready to bring their A-game to our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience and skills that match the Sales Assistant role. We want to see how you can contribute to our success, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This will help us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing
✨Know the Products
Familiarise yourself with the products related to plumbing and heating. This will not only help you answer questions confidently but also show your enthusiasm for the role. A little research goes a long way!
✨Show Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it’s resolving a complaint or going the extra mile for a customer, be ready to share these experiences to demonstrate your commitment to outstanding service.
✨Flexibility is Key
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Highlight your willingness to adapt and take on additional hours, especially during peak times, to meet customer needs.
✨Embrace Team Spirit
This position thrives on teamwork, so think of examples where you've successfully collaborated with others. Show that you can contribute positively to the team environment and are excited about being part of a successful branch team.