Sales Assistant - Flexible hours
Sales Assistant - Flexible hours

Sales Assistant - Flexible hours

Fakenham Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Sales Assistant, delivering top-notch service and maximising sales.
  • Company: City Plumbing is a leading provider of plumbing and heating products, committed to quality and customer satisfaction.
  • Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and a focus on personal growth.
  • Why this job: Be part of an inclusive team, have fun, and make a real impact in customer experiences.
  • Qualifications: Previous sales experience is a plus, but enthusiasm and a can-do attitude are key!
  • Other info: Flexible working hours with plenty of notice for shifts, ensuring work-life balance.

Job Description

#GoWithYourFlow

Come and join us as a results driven Sales Assistant on a flexible hours basis to deliver sales and exceed customer expectations as part of a hugely successful branch team.

The role:

As a Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Sales Assistant role is customer facing, providing the best service on our trade counter and over the phone, maximising sales at every opportunity.

You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!

Key Responsibilities:

  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
  • You may be required to take on general driving duties when required.

You:

As a Sales Assistant, you’ll enjoy working within a team and have a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do. You'll be flexible with working hours, and your approach to delivering customer and business needs. Ideally you’ll have previous experience of selling or assisting customers with purchases, ideally with knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme, we look out for each other
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion so everyone can be their true self
  • And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. 

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Sales Assistant - Flexible hours employer: City Plumbing

At City Plumbing, we pride ourselves on being an excellent employer, offering a flexible working environment that allows our Sales Assistants to thrive while delivering exceptional customer service. Our inclusive culture fosters personal and professional growth, with comprehensive training and development opportunities, alongside a robust benefits package that includes bonuses, discounts, and mental health support. Join us in a dynamic team where your contributions are valued, and you can truly make a difference in the lives of our customers.
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Contact Detail:

City Plumbing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Assistant - Flexible hours

✨Tip Number 1

Familiarise yourself with the products we offer at StudySmarter, especially those related to plumbing and heating. Understanding our product range will help you engage with customers more effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your flexibility during the interview process. Since the role requires adaptability in working hours, emphasise your willingness to work additional hours, especially during peak seasons, to meet customer needs.

✨Tip Number 3

Prepare examples of how you've previously delivered excellent customer service. Highlighting specific instances where you exceeded customer expectations will demonstrate your commitment to providing first-class service.

✨Tip Number 4

Emphasise your teamwork skills. As a Sales Assistant, you'll be part of a branch team, so sharing experiences that showcase your ability to collaborate and contribute positively to a team environment will make you stand out.

We think you need these skills to ace Sales Assistant - Flexible hours

Customer Service Skills
Sales Techniques
Communication Skills
Teamwork
Flexibility
Problem-Solving Skills
Attention to Detail
Time Management
Product Knowledge
Driving Skills
Enthusiasm
Integrity
Adaptability
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Sales Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to exceed sales targets.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have delivered excellent customer service in the past and how you can contribute to the team’s success.

Showcase Your Flexibility: Since the role requires flexibility in working hours, make sure to mention your availability and willingness to adapt to the needs of the business, especially during peak times. This will show your commitment to providing the best customer experience.

How to prepare for a job interview at City Plumbing

✨Show Your Enthusiasm

As a Sales Assistant, your enthusiasm can set you apart. Make sure to express your passion for customer service and sales during the interview. Share examples of how you've gone above and beyond to help customers in previous roles.

✨Demonstrate Flexibility

Since the role requires flexible working hours, be prepared to discuss your availability. Highlight any past experiences where you adapted to changing schedules or took on additional responsibilities to meet business needs.

✨Know the Products

Familiarise yourself with the products related to the plumbing and heating industry. Even if you don't have direct experience, showing that you've done your homework will demonstrate your commitment and eagerness to learn.

✨Emphasise Teamwork

This role is all about being part of a team. Be ready to share examples of how you've successfully worked with others in the past. Discuss how you contribute to a positive team environment and support your colleagues.

Sales Assistant - Flexible hours
City Plumbing
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