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- Tasks: Support the Branch Manager and drive sales while building strong customer relationships.
- Company: Join City Plumbing, a leader in plumbing and heating products with a vibrant team culture.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment for personal growth.
- Why this job: Be part of a dynamic team that values diversity and encourages you to bring your whole self.
- Qualifications: Sales experience is a plus, but a positive attitude and willingness to learn are key.
- Other info: We celebrate diversity and are committed to creating an inclusive workplace for everyone.
The predicted salary is between 28800 - 43200 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.
Key Responsibilities:
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies:
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager in Redditch employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Branch Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to sales and team management. We want you to shine, so think about how you can demonstrate your tenacity and resilience during the chat!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your positive attitude and innovative approach. We love candidates who can bring their whole selves to work.
✨Tip Number 4
Follow up after your interview with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and helps you stand out from the crowd. Plus, it keeps the conversation going!
We think you need these skills to ace Assistant Branch Manager in Redditch
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight any sales experience you have. We want to see how you've identified opportunities and driven results in the past. Use specific examples to show us what you've achieved!
Be Yourself: We love authenticity! Don’t be afraid to let your personality shine through in your application. Share your unique approach to building relationships and how you create a positive environment for customers and colleagues alike.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Use the job description as a guide and align your skills and experiences with what we're looking for. This shows us that you’re genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at City Plumbing
✨Know the Company Inside Out
Before your interview, take some time to research the company and its values. Understand their products and services, especially in plumbing and heating, as this will help you connect your experience to their needs. Showing that you’re genuinely interested in the company will impress the interviewers.
✨Showcase Your Sales Skills
As an Assistant Branch Manager, sales experience is key. Prepare specific examples of how you've successfully identified sales opportunities and built customer relationships in the past. Use metrics to demonstrate your success, like percentage increases in sales or customer satisfaction scores.
✨Emphasise Teamwork and Leadership
Highlight your ability to manage a team and work collaboratively. Share stories where you’ve led a team to achieve targets or supported colleagues in a challenging situation. This will show that you can step up in the absence of the Branch Manager and maintain a positive team environment.
✨Be Yourself and Embrace Diversity
The company values diversity and inclusion, so don’t be afraid to bring your authentic self to the interview. Share your unique experiences and perspectives, and express how you can contribute to a diverse workplace. This will resonate well with the interviewers and align with their cultural values.
