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For Companies At a Glance
- Tasks: Pick orders, serve customers, and maintain warehouse standards.
- Company: Join PTS, a leading supplier of plumbing and heating products.
- Benefits: Enjoy flexible hours, bonuses, discounts, and career development.
- Why this job: Be part of a fun, inclusive team while delivering exceptional customer service.
- Qualifications: Self-motivated team player with a can-do attitude; experience is a plus.
- Other info: Great opportunities for growth in a supportive environment.
Overview
Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations
The role:
As a Warehouse Assistant, you\’ll be committed to delivering an outstanding level of service, and you\’ll be professional, driven and enthusiastic. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You\\\’ll naturally promote and embrace our inclusive team environment and we\\\’re sure you\\\’ll have some fun along the way!
Key Responsibilities:
- Picking orders and maintaining housekeeping standards in our warehouse
- Loading and unloading vehicles
- Serving customers
- Providing exceptional customer service
- Maintaining safety standards within the warehouse at all times
You:
You\\\’ll be self motivated and a real team player, ideally with some warehouse experience and knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important! You\\\’ll be flexible with working hours, and your approach to delivering customer and business needs.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career!
With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas
We\\\’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we\\\’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We\\\’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don\\\’t want you to \\\’fit\\\’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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PTS Warehouse Assistant - flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Warehouse Assistant - flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PTS and its products. This will not only help you answer questions better but also show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers, think of examples from your past experiences where you went above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be flexible and show it! Highlight your willingness to adapt to different working hours and tasks. This is key for a Warehouse Assistant role, especially during peak times when extra help is needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any new opportunities!
We think you need these skills to ace PTS Warehouse Assistant - flexible hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love candidates who are driven and enthusiastic, so don’t hold back on expressing why you want to join our team.
Tailor Your Application: Make sure to customise your application to highlight relevant experience or skills that match the Warehouse Assistant role. We want to see how you can contribute to our team and help us exceed customer expectations!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. This will help us quickly see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Warehouse Assistant. Familiarise yourself with tasks like picking orders, loading and unloading vehicles, and providing exceptional customer service. This will help you demonstrate your enthusiasm and readiness to contribute.
✨Showcase Your Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Share examples of how you've adapted to changing schedules in the past, and express your willingness to work during peak times, especially in the winter heating season.
✨Emphasise Team Spirit
This position is all about being a team player. During the interview, highlight your previous experiences working in a team environment. Talk about how you’ve collaborated with others to achieve common goals and how you can contribute to creating an inclusive workplace.
✨Prepare for Customer Interaction
As a Warehouse Assistant, you'll be interacting with customers both face-to-face and over the phone. Be ready to discuss your approach to delivering excellent customer service. Think of specific instances where you went above and beyond to meet customer needs, as this will show your commitment to their satisfaction.
