At a Glance
- Tasks: Join us as a Warehouse Assistant, picking orders and serving customers.
- Company: PTS is a leading supplier of plumbing and heating products with over 90 branches.
- Benefits: Enjoy flexible hours, bonuses, discounts, and mental health support.
- Other info: Flexible working hours with plenty of notice for shifts.
- Why this job: Be part of an inclusive team that values your contributions and offers growth opportunities.
- Qualifications: No specific experience needed; just bring enthusiasm and a can-do attitude!
Job Description
Come and join us as a Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations
The role:
As a Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The PTS Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will ensure we can deliver products to our customers against some very tight deadlines. This role may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone. Â
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities:
- Picking orders and maintaining housekeeping standards in our warehouse
- Loading and unloading vehicles
- Serving customersÂ
- Providing exceptional customer serviceÂ
- Maintaining safety standards within the warehouse at all times
You:
You’ll be self motivated and a real team player, ideally with some warehouse experience and knowledge of the products associated with our industry – although enthusiasm and a can-do attitude is just as important! You'll be flexible with working hours, and your approach to delivering customer and business needs.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! Â
With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Savings on driving lessons, phone bills, gym memberships as well as further benefits
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
#BelongWithUs
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.Â
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
PTS Warehouse Assistant - flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Warehouse Assistant - flexible hours
✨Tip Number 1
Familiarise yourself with the products and services we offer at PTS. Understanding our range, from boilers to bathroom suites, will not only help you in customer interactions but also show your enthusiasm for the role.
✨Tip Number 2
Demonstrate your flexibility during the interview process. Since the role requires adaptability in working hours, emphasise your willingness to work additional hours, especially during peak seasons.
✨Tip Number 3
Showcase your teamwork skills. As a Warehouse Assistant, you'll be part of a team that values collaboration, so share examples of how you've successfully worked in teams in the past.
✨Tip Number 4
Prepare to discuss your approach to customer service. Since this role involves direct interaction with customers, think of specific instances where you've gone above and beyond to meet customer needs.
We think you need these skills to ace PTS Warehouse Assistant - flexible hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Warehouse Assistant position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: If you have previous warehouse experience or customer service skills, make sure to emphasise these in your CV and cover letter. Use specific examples to demonstrate your ability to work in a team and deliver excellent service.
Show Flexibility: Since the role requires flexibility in working hours, mention your willingness to adapt to varying schedules. This shows that you are committed to meeting the needs of the business and providing great customer service.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Discuss why you want to work for PTS and how you can contribute to their inclusive team environment.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. Highlight your willingness to learn and adapt, as this position requires a flexible approach to working hours and tasks.
✨Demonstrate Customer Service Skills
Since the role involves serving customers both in person and over the phone, be prepared to discuss your previous customer service experiences. Share specific examples of how you've gone above and beyond to meet customer needs.
✨Highlight Teamwork Experience
Emphasise your ability to work well in a team environment. Discuss any past experiences where you collaborated with others to achieve a common goal, as this role values a strong team spirit.
✨Prepare for Flexibility Questions
Expect questions about your availability and flexibility regarding working hours. Be honest about your schedule and show that you're open to adjusting your hours to meet the demands of the business, especially during peak times.