At a Glance
- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join PTS, a leading supplier of plumbing and heating products with over 90 branches.
- Benefits: Enjoy flexible hours, discounts, life assurance, and a supportive work environment.
- Why this job: Be part of a fun, inclusive team that values your contributions and promotes growth.
- Qualifications: A clean driving licence and previous driving or warehouse experience are preferred.
- Other info: Flexible working hours with plenty of notice for shifts during peak seasons.
Job Description
#BelongWithUs Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectationsThe role: As a PTS Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Please note, this role requires you to have the appropriate driving licence with previous experience as a driverKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Dealing with stock and deliveriesSupporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesalesEnsuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage.
You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleaguesUs: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service.
PTS is also the sole supplier of key products and services to British GasWe’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas.
This check will only be undertaken after the acceptance of an offer of employment.
PTS Driver and Warehouse Assistant - flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Driver and Warehouse Assistant - flexible hours
✨Tip Number 1
Familiarise yourself with the products and services offered by PTS. Understanding the range of plumbing and heating products will not only help you in customer interactions but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience in driving and warehouse roles when networking. Connect with current employees on platforms like LinkedIn to gain insights about the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires adaptability, showcasing your willingness to work during peak times will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your customer service skills in conversations with potential colleagues or during informal meet-ups. Being personable and showing enthusiasm for providing excellent service can set you apart from other candidates.
We think you need these skills to ace PTS Driver and Warehouse Assistant - flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a driver and warehouse assistant. Include any previous roles that demonstrate your ability to deliver excellent customer service and manage stock effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your flexible working hours and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Emphasise skills such as time management, communication, and teamwork in your application. These are crucial for meeting tight deadlines and providing top-notch service to customers.
Showcase Your Driving Experience: Since a clean driving licence is required, make sure to mention your driving experience clearly. If you have knowledge of the products related to the industry, include that as well to strengthen your application.
How to prepare for a job interview at City Plumbing
✨Show Your Customer Service Skills
As a Driver and Warehouse Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether it's resolving issues or going the extra mile to meet their needs.
✨Demonstrate Flexibility
This role requires flexibility in working hours, especially during peak seasons. Highlight your willingness to adapt to changing schedules and your experience in managing time effectively to meet tight deadlines.
✨Know the Products
Familiarise yourself with the products related to the plumbing and heating industry. Showing that you have knowledge about the items you'll be handling can set you apart from other candidates and demonstrate your commitment to the role.
✨Emphasise Teamwork
The job involves working closely with branch colleagues and management. Share experiences where you've successfully collaborated with others to achieve common goals, showcasing your ability to contribute positively to a team environment.