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- Tasks: Drive a 7.5t vehicle, deliver goods, and provide excellent customer service.
- Company: Join PTS, a leading supplier of plumbing and heating products with over 90 branches.
- Benefits: Enjoy bonuses, discounts, flexible working, and mental health support.
- Why this job: Be part of a fun, inclusive team while making a real impact on customer satisfaction.
- Qualifications: Must have a clean Cat C driving licence and previous driving experience.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
The predicted salary is between 24000 - 36000 £ per year.
Come and join us as an HGV Driver 7.5t Cat C1 to help us grow, deliver sales and exceed customer expectations.
The role: As a 7.5t Driver, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The LGV 7.5t Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS HGV Cat C1 7.5t Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 7.5t Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate HGV C1 driving licence and CPC with previous experience as a driver.
Key Responsibilities:
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Picking orders and loading vehicles
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- When needed, assisting with the general duties within the branch and warehouse such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
You: Along with a clean Cat C driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job. And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British Gas. We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Driver 7.5t C1
✨Tip Number 1
Familiarise yourself with the products and services we offer at PTS. Understanding our range will not only help you in your role as a driver but also when interacting with customers, allowing you to provide better service and support.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with us. Whether it's through networking or during the interview process, emphasise your ability to solve problems and deliver exceptional service under pressure.
✨Tip Number 3
Highlight any previous experience you have in a similar driving role, especially if it involves tight deadlines or customer interaction. This will demonstrate your capability to handle the responsibilities of the PTS Driver position effectively.
✨Tip Number 4
Be prepared to discuss how you can contribute to our team environment. We value collaboration, so think of examples where you've worked well with others or supported colleagues in achieving common goals.
We think you need these skills to ace PTS Driver 7.5t C1
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant driving experience, particularly with a 7.5t vehicle. Include any specific achievements or responsibilities that demonstrate your ability to meet tight deadlines and provide excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your clean Cat C driving licence and any previous experience that aligns with the job description, such as handling customer interactions or working in a team environment.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as health and safety awareness, vehicle maintenance knowledge, and problem-solving abilities. Use specific examples from your past experiences to illustrate these skills.
Showcase Your Customer Service Experience: Since the role involves interacting with customers, make sure to highlight any previous roles where you provided exceptional customer service. This could include examples of how you resolved issues or contributed to a positive customer experience.
How to prepare for a job interview at City Plumbing
✨Know Your Vehicle
Make sure you understand the specifics of the 7.5t vehicle you'll be driving. Familiarise yourself with its maintenance needs and safety protocols, as this will show your commitment to health and safety during the interview.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. This position requires interaction with customers, so demonstrating your ability to solve problems and deliver outstanding service will set you apart.
✨Understand the Company
Research PTS and their product offerings. Knowing about their services and how they support customers will help you align your answers with their values and demonstrate your enthusiasm for the role.
✨Team Player Attitude
Be ready to discuss how you can contribute to a positive team environment. Highlight any past experiences where you've worked collaboratively, as this role involves supporting branch colleagues and maintaining high standards together.
