At a Glance
- Tasks: Deliver goods with a 3.5 ton vehicle while providing top-notch customer service.
- Company: Join PTS, a leading supplier of plumbing and heating products.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Clean driving licence and previous multi-drop driving experience preferred.
- Other info: Inclusive culture that values diversity and encourages personal growth.
Job Description
#BelongWithUs Come and join us as a Multi Drop Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectationsThe role: As a 3.5 ton Driver, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a PTS 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch – serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!
You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 tonKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, we have all the products our customers need to complete the job.
And we have all you need to build a successful career! With a network of more than 90 branches, PTS is ideally placed to meet the needs of customers, wherever they may be, and we offer a fast and efficient delivery service. PTS is also the sole supplier of key products and services to British GasWe’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
PTS Driver 3.5 ton - flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PTS Driver 3.5 ton - flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on PTS and its values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and prepare your answers. Focus on your experience, customer service skills, and how you handle tight deadlines. We want to see your enthusiasm shine through!
✨Tip Number 3
Show off your flexibility! Since this role requires adaptable hours, be ready to discuss your availability and willingness to work during peak times. Highlight any previous experiences where you’ve gone the extra mile for customers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your professionalism.
We think you need these skills to ace PTS Driver 3.5 ton - flexible hours
Some tips for your application 🫡
Show Your Driving Experience: Make sure to highlight your previous driving experience in your application. We want to see that you’ve got the skills to handle a 3.5 ton vehicle and any multi-drop deliveries you've done before.
Emphasise Customer Service Skills: Since this role is all about delivering top-notch service, don’t forget to mention any customer service experience you have. We love candidates who can solve problems and keep our customers happy!
Be Flexible with Your Availability: Flexibility is key for this role, especially during peak times. Let us know your availability and how you can adapt to meet our needs. It shows you’re ready to jump in when we need you most!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at City Plumbing
✨Know Your Route
Familiarise yourself with the areas you'll be driving in. Understanding the local geography can help you answer questions about time management and efficiency during the interview.
✨Showcase Your Customer Service Skills
As a PTS Driver, you'll be interacting with customers regularly. Prepare examples of how you've provided excellent service in the past, especially in challenging situations. This will demonstrate your commitment to customer satisfaction.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to adapt to changing schedules. Share any previous experiences where you successfully managed flexible work hours.
✨Emphasise Safety and Compliance
Safety is paramount in this role. Be prepared to talk about your understanding of health and safety regulations, as well as any relevant experience you have in maintaining vehicle compliance and reporting issues.