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- Tasks: Assist customers with inquiries and manage transactions at the front counter.
- Company: A leading plumbing and heating service provider in the Greater Oxford Area.
- Benefits: Full-time position with a dynamic team and opportunities for growth.
- Why this job: Join a vibrant team and enhance your customer service skills in a retail setting.
- Qualifications: Strong customer service skills; retail or trade experience is a plus.
- Other info: Exciting opportunity to provide exceptional service in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
A plumbing and heating service provider in the Greater Oxford Area is seeking a Front Counter Associate to assist customers with product inquiries and manage the front counter. The ideal candidate will possess strong customer service skills and be able to manage transactions effectively. This full-time position offers an opportunity to work within a dynamic team and provide exceptional service in a retail environment. Prior experience in retail or trade is advantageous.
Front Counter Associate: Customer Service & Fulfillment in Oxford employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Counter Associate: Customer Service & Fulfillment in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the plumbing and heating service provider. Understanding their values and services will help you connect better with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about assisting customers, think of scenarios where you’ve provided great service in the past. Be ready to share these experiences during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their dynamic team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it helps us keep track of your application and get back to you quicker. Don’t miss out!
We think you need these skills to ace Front Counter Associate: Customer Service & Fulfillment in Oxford
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Front Counter Associate role. Mention how your skills align with the job description and why you’re excited about working with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at City Plumbing
✨Know Your Products
Familiarise yourself with common plumbing and heating products. Being able to discuss these confidently will show your potential employer that you're proactive and genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will highlight your suitability for the position.
✨Practice Transaction Scenarios
Since managing transactions is key for this role, practice handling different transaction scenarios. This could include processing returns, exchanges, or dealing with payment issues, so you feel prepared and confident during the interview.
✨Demonstrate Team Spirit
This position involves working within a dynamic team, so be ready to discuss how you collaborate with others. Share examples of teamwork from previous jobs, focusing on how you contributed to a positive work environment.
