At a Glance
- Tasks: Be the friendly face for customers, helping them find what they need and ensuring a great experience.
- Company: Join City Plumbing, a leader in plumbing and heating supplies with a focus on teamwork.
- Benefits: Enjoy discounts, flexible working, and a supportive environment that values your growth.
- Other info: Embrace a culture of inclusion where everyone can be their true self.
- Why this job: Kickstart your career with an apprenticeship that offers real skills and opportunities for advancement.
- Qualifications: No experience needed, just a passion for customer service and a willingness to learn.
The predicted salary is between 19350 - 23650 £ per year.
The role: As a Branch Apprentice, you'll act as a first point of contact for our customers, building rapport with them and encouraging repeat business. You'll be the go-to person for all customer's needs whilst naturally promoting and embracing our inclusive team environment.
We are currently recruiting Branch Apprentices within our Plumbing Trade Supplies business to help us grow, deliver sales and exceed customer expectations. Join us as a Branch Apprentice and earn a competitive salary whilst training for a nationally recognised qualification. No experience is necessary to be a Branch Apprentice, as long as you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales.
Key Responsibilities:
- Attracting and securing new customers and business
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service
- Assisting with the general duties within the branch
- Getting involved in all Branch activities, gaining exposure and supporting all areas of branch business
- Contributing towards the branch sales targets
You:
There's no need for any previous experience as our Specialist to the Trade Certificate (a Level 2 Trade Supplier Apprenticeship) will arm you with everything you need to know about our business and the products we sell. We're looking for individuals with the potential to build a long lasting career within our business, who are as committed as we are about delivering outstanding service to our customers.
To be successful on our Apprenticeship Programme, you will:
- Enjoy meeting people and building relationships
- Get a real buzz from exceeding Customer expectations
- Be a problem solver, able to build trust and strong working relationships
- Enjoy always learning something new and feel proud to be good at what you do
- Be prepared to work hard and commit to our apprenticeship programme to build your knowledge and skills
This role will require you to take on some driving responsibilities as and when required within the Branch. This will require all applicants to be aged 18 or over.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers.
Specialist to the Trade Certificate - Right from the start of your career with us, you'll be supported in your development. You'll join our Specialist to the Trade Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you'll explore:
- Our safety culture within branch
- The products we sell and the services we provide
- What makes us different and keeps us as the number one choice for our valued customer base
Our Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us.
Benefits Package and Cultural Environment:
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
Branch Apprentice in Nottingham employer: City Plumbing
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