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- Tasks: Support the Branch Manager in driving sales and exceeding customer expectations.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Sales experience is a plus, but a positive attitude is key!
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
The predicted salary is between 28800 - 43200 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations.
Key Responsibilities:
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, you'll have an innovative and agile approach to identify growth opportunities. You'll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies:
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
BelongWithUs: We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager in Norwich employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research GoWithYourFlow and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Branch Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and team management. Think of examples from your past experiences that highlight your skills in building relationships and driving results. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to embrace the inclusive culture we promote.
We think you need these skills to ace Assistant Branch Manager in Norwich
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've identified and capitalised on sales opportunities in the past, so share those success stories!
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Share what makes you unique and how you can contribute to our inclusive team environment.
Tailor Your Application: Make sure to tailor your application to the Assistant Branch Manager role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our team!
How to prepare for a job interview at City Plumbing
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss how you've successfully identified and capitalised on sales opportunities in the past. Think of specific examples where you exceeded targets or built strong customer relationships.
✨Show Off Your Team Spirit
Since this role involves managing a team, be prepared to talk about your leadership style. Share experiences where you’ve motivated others or contributed to a positive team environment. Highlight how you can support the Branch Manager and keep the team engaged.
✨Be Customer-Centric
Demonstrate your understanding of customer needs and how you can exceed their expectations. Prepare to share stories that showcase your ability to build rapport quickly and create trusted relationships with customers, both trade and retail.
✨Embrace Inclusivity
Familiarise yourself with the company’s commitment to diversity and inclusion. Be ready to discuss how you can contribute to an inclusive workplace and why it matters to you. This shows that you align with their values and are a good cultural fit.
