At a Glance
- Tasks: Lead the spares team, deliver exceptional customer service, and exceed sales targets.
- Company: Join City Plumbing, a leader in plumbing and heating products with a vibrant culture.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Other info: Be part of an inclusive team that values diversity and personal growth.
- Why this job: Make a real impact by building relationships and driving business success.
- Qualifications: Experience in the spares industry is a plus, but enthusiasm and ambition are key.
The predicted salary is between 27000 - 33000 £ per year.
The role: As a Spares Manager, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be customer service - building rapport and strong relationships with new and existing customers. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!
Key Responsibilities:
- Business planning to achieve and exceed sales targets
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Creatively attracting and securing new customers and business into the branch
- Assisting with the general duties within the branch and providing a specialist Spares point of contact to customers
- Interpreting data and managing initiatives to drive efficiency and profit, including KPI information
You: As a Spares Manager, you'll have sound knowledge of heating spares product and materials, you will play a crucial role in growing our existing business whilst attracting new customers by outshining the competition. You will have the ability to work on your own initiative with a minimum of supervision. This role is extremely varied allowing you to gain extensive product knowledge and experience. Ideally you will have previous experience in the spares industry, but more importantly, you will have the right attitude and enthusiasm with ambition to take ownership of your own success.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
Spares Manager in Northgate employer: City Plumbing
As a Regional Director for Contract Operations, you will join a dynamic and supportive work culture that prioritises operational excellence and employee growth. With a strong focus on safety and compliance, our company offers comprehensive training and development opportunities, ensuring you can lead effectively across multiple branch sites. Located in a vibrant area, we provide a collaborative environment where your leadership will directly impact our success and the satisfaction of our contract customers.
