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- Tasks: Support the Estimating team with enquiries, contracts, and customer communications.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, flexible working, and a supportive environment.
- Why this job: Be part of a fun, inclusive team while building your career.
- Qualifications: Experience in estimating and strong communication skills are preferred.
- Other info: Opportunities for growth and development in a dynamic workplace.
The predicted salary is between 30000 - 42000 £ per year.
Come and join us as an Estimator of Plumbing and Heating and build your career as part of a hugely successful Estimating team.
The role: As our Estimator, you'll support our Estimating team by assisting with the processing of incoming enquiries, creation and maintenance of contracts on our operating system, and communicating with customers and manufacturers. You'll naturally promote and embrace our inclusive team environment.
Key Responsibilities:
- Work with a high level of accuracy and attention to detail.
- Work with spreadsheets and mass data to help drive estimating and business decisions.
- Provide an outstanding level of customer service with all communications with our customers and manufacturers.
- Manage incoming emails and phone calls in a professional and polite manner.
- Work regularly with spreadsheets and databases ensuring processes are maintained and reviewed in line with business requirements.
- Build and maintain relationships with our branches, suppliers and customers.
- Prioritise workloads to achieve deadlines in line with set timescales.
You:
You'll live and breathe our Customer First ethos, with an innovative and proactive approach to problem-solving. You'll enjoy working collaboratively with the wider Estimating team and you'll thrive on delivering excellent support to customers and manufacturers.
Skills and competencies:
- Previous experience in an Estimating environment.
- Clear communication and able to work with various stakeholders.
- Computer literate and able to use Excel / Google Sheets (VLook Ups/Pivot tables will be seen as beneficial).
- Some knowledge of Plumbing and Heating industry would be beneficial, but by no means essential.
Us:
From boilers to bathroom suites, tubes to towel rails and everything in between, City Plumbing has all the products our customers need, and we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
BelongWithUs:
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to fit our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Estimator - Plumbing & Heating in Northampton employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estimator - Plumbing & Heating in Northampton
✨Tip Number 1
Get to know the company inside out! Research GoWithYourFlow and understand their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with customers and manufacturers, being clear and confident in your conversations is key. Role-play with a friend or family member to get comfortable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at GoWithYourFlow!
We think you need these skills to ace Estimator - Plumbing & Heating in Northampton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for plumbing and heating shine through! We want to see that you’re excited about the role and how you can contribute to our Estimating team.
Tailor Your CV: Make sure your CV highlights relevant experience in estimating or customer service. We love seeing how your skills align with what we do, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially when it comes to your communication skills, which are key in this role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at City Plumbing
✨Know Your Numbers
As an Estimator, you'll be working with spreadsheets and data all day. Brush up on your Excel skills, especially VLookups and Pivot tables. Being able to demonstrate your proficiency in these areas during the interview will show that you're ready to hit the ground running.
✨Customer First Mindset
Embrace the 'Customer First' ethos that the company values. Prepare examples of how you've provided outstanding customer service in previous roles. This will highlight your alignment with their core values and your ability to build relationships with customers and manufacturers.
✨Attention to Detail is Key
The role requires a high level of accuracy, so be prepared to discuss how you ensure precision in your work. Bring examples of past projects where your attention to detail made a significant difference. This will reassure them that you can handle the responsibilities of the position.
✨Show Your Team Spirit
Collaboration is crucial in this role, so be ready to talk about your experience working in teams. Share stories that showcase your ability to work well with others and contribute positively to a team environment. This will demonstrate that you can thrive in their inclusive culture.
