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- Tasks: Lead a team managing credit authorisations and financial stability in the plumbing and heating industry.
- Company: Join City Plumbing, a leader in quality plumbing and heating products.
- Benefits: Enjoy bonuses, flexible working, and a supportive environment focused on your growth.
- Why this job: Make a real impact by ensuring financial safety and enhancing customer experiences.
- Qualifications: Proven experience in Credit Risk management and strong leadership skills.
- Other info: Inclusive workplace that values diversity and encourages personal growth.
The predicted salary is between 50000 - 60000 £ per year.
Come and join us as a Credit Risk & Transactional Services Manager to lead a specialist team in managing credit authorisations and financial stability for our partnerships.
The Role:
As a Credit Risk & Transitional Services Manager, you will be fundamental to our mission of making homes, businesses, and lives better by ensuring the financial stability of our business. You will lead a specialist team to manage the authorisation of credit limits within the plumbing and heating industry, ensure the accurate allocation of cash to credit accounts, and act as the primary point of contact for external debt recovery solicitors. By providing expert credit risk authorisation and seamless cash allocation, you enable our teams to offer the best customer experience.
Key Responsibilities
- Conduct robust credit risk authorisations and limit reviews to protect the business from bad debt and ensure financial safety.
- Monitor and manage accounts passed for litigation, ensuring all legal processes are followed safely and ethically while managing relationships with external solicitors.
- Oversee the accurate and timely allocation of cash received to credit accounts, providing customers and stakeholders with a clear view of their financial standing.
- Identify and implement process improvements in workflows to increase efficiency and develop innovative reporting methods for better visibility of litigation outcomes.
- Work closely with the Head of Credit and sales/operational teams to evolve credit risk strategies that support sustainable business growth.
- Manage a team of approximately 3-4 (including New Accounts, Sales Ledger, and Legal Debt Recovery) focusing on high performance and professional development.
You:
You’ll have a proven background in Credit Risk management, Debt Collections, and Sales Ledger. You are a natural leader who enjoys mentoring a team and building strong collaborative relationships with stakeholders across remote or hybrid locations.
Skills and competencies
- Strong analytical skills for credit authorisation and risk assessment.
- Excellent communication and negotiation skills for legal recovery.
- Ability to manage external legal and professional partners.
- Comprehensive understanding of legal debt recovery, litigation processes, and financial controls.
Preferred: Experience within the Construction, Plumbing, or Heating industries.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Enhanced pension
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Credit Risk & Transactional Services Manager in Northampton employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Risk & Transactional Services Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the plumbing and heating industry, especially those who work at City Plumbing. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your credit risk knowledge. Be ready to discuss your experience with debt collections and how you've led teams in the past. We want to see your leadership skills shine!
✨Tip Number 3
Showcase your analytical skills during the interview. Bring examples of how you've improved processes or handled complex credit authorisations. We love candidates who can think outside the box!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at City Plumbing.
We think you need these skills to ace Credit Risk & Transactional Services Manager in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Credit Risk & Transactional Services Manager. Highlight your experience in credit risk management and any relevant achievements that showcase your leadership skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission. Don’t forget to mention your experience in the plumbing and heating industry if you have it!
Showcase Your Analytical Skills: Since strong analytical skills are key for this position, be sure to include examples of how you've successfully conducted credit risk assessments or managed debt collections in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at City Plumbing
✨Know Your Numbers
Brush up on your credit risk metrics and financial stability indicators. Be ready to discuss how you've used data to make informed decisions in previous roles, especially in credit authorisation and debt recovery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your mentoring style and how you foster collaboration among team members, especially in remote or hybrid settings.
✨Understand the Legal Landscape
Familiarise yourself with the legal processes involved in debt recovery and litigation. Be prepared to discuss how you've navigated these processes while maintaining strong relationships with external solicitors.
✨Process Improvement Mindset
Think about specific instances where you've identified inefficiencies in workflows and implemented improvements. Be ready to share your ideas on how to enhance credit risk strategies and reporting methods for better visibility.