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- Tasks: Manage debt collection and resolve invoice disputes in a supportive team.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and mental health support.
- Why this job: Make a real impact while growing your career in a fun environment.
- Qualifications: Experience in Credit Control and strong communication skills required.
- Other info: Inclusive workplace that values diversity and encourages personal growth.
The predicted salary is between 30000 - 40000 £ per year.
Come and join us as a service and people focussed Credit Controller to join our friendly Credit Services team.
The Role: As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk or bad debt. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, review credit limits in line with both spend and risk. As a credit controller you will be part of a supportive team and have the help and support of others.
Key Responsibilities
- To ensure debts are collected when falling due.
- To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documented.
- To ensure that any high-risk accounts are brought to the attention of your line Manager.
- Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff.
- To identify key issues, such as recurring disputes, recommend resolution and implement.
You:
Youll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. Youll enjoy working collaboratively with the wider Finance team and youll be committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Previous experience working within Credit Control.
- Superb communications skills both written and verbal.
- Excellent excel and word knowledge required.
- Good time management, planning & organisational skills.
- Enthusiastic, with a willingness to help those around you.
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! Were proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and were super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus Discounts, savings and cash back at numerous retailers.
- Life assurance.
- Extended family policy including maternity, paternity, additional annual leave and more.
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other.
- Complete induction and a company that lets you grow and encourages development.
- Financial education and loans.
- Flexible working options.
- A business striving to create an environment of inclusion so everyone can be their true self.
- And more!
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Credit Controller in Northampton employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle specific scenarios, like resolving invoice disputes or managing high-risk accounts. We want you to shine!
✨Tip Number 3
Show off your skills! Bring along examples of your previous work, like reports or presentations that highlight your credit control experience. This will help us see how you can add value to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome Credit Services team.
We think you need these skills to ace Credit Controller in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your previous experience in credit control and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about joining our friendly Credit Services team. Let us know how you embody our Customer First ethos!
Showcase Your Skills: Don’t forget to mention your superb Excel and Word knowledge, as well as your time management and organisational skills. We’re looking for someone who can juggle tasks while keeping a smile on their face, so let us know how you do it!
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our awesome team!
How to prepare for a job interview at City Plumbing
✨Know Your Numbers
As a Credit Controller, you'll be dealing with debts and invoices, so brush up on your financial knowledge. Familiarise yourself with common credit control metrics and be ready to discuss how you've successfully managed debt collection in the past.
✨Showcase Your Communication Skills
Since you'll be liaising with customers and internal teams, practice articulating your thoughts clearly. Prepare examples of how you've resolved disputes or communicated effectively in challenging situations to demonstrate your superb communication skills.
✨Demonstrate Problem-Solving Abilities
The role requires an innovative approach to problem-solving. Think of specific instances where you've identified key issues and implemented effective solutions. Be ready to share these examples during your interview to highlight your proactive mindset.
✨Emphasise Team Collaboration
You'll be part of a supportive team, so it's important to show that you can work collaboratively. Prepare to discuss how you've contributed to team success in previous roles and how you plan to support your colleagues in this new position.