At a Glance
- Tasks: Lead CRM and marketing strategies to enhance customer loyalty and drive sales.
- Company: Join a vibrant team focused on customer-first values and growth.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by creating meaningful customer experiences and driving success.
- Qualifications: Passion for marketing, strong analytical skills, and a proactive mindset.
The predicted salary is between 40000 - 50000 £ per year.
We are actively seeking a highly motivated, dynamic, and results-driven CRM and Marketing Manager to become an integral part of our expanding team.
The Role: You'll be in charge of developing and implementing our entire CRM and marketing game plan. This role focuses on warmly welcoming new customers, making sure our current customers feel loved, and building lasting loyalty every step of the way.
Key Responsibilities
- Develop and execute data-driven CRM strategies to enhance the customer lifecycle and increase sales/profits.
- Manage and maintain our CRM platform and work with our Sales and Digital teams to drive performance.
- Own our customer-facing Marketing campaigns to support our promotional activity and new product launches.
- Work with our Finance team to improve our customer segmentation to deliver personalised and targeted Marketing and CRM activity.
- Track, analyse, and report on KPIs related to our Marketing and CRM initiatives, to continually drive improvement in these areas.
- Train and support our colleagues to use our CRM platform effectively.
You: You’ll live and breathe our customer-first ethos, with a proactive and forward-thinking approach to learning and expanding your knowledge. You’ll be driven to make a real success of your career, actively seeking to learn and understand new challenges.
UFHS - CRM and Marketing Manager in Essex employer: City Plumbing
Join a vibrant and innovative team where your contributions as a CRM and Marketing Manager will be valued and recognised. We pride ourselves on fostering a supportive work culture that prioritises employee growth, offering ample opportunities for professional development and collaboration. Located in a dynamic environment, we provide unique advantages such as flexible working arrangements and a strong commitment to customer satisfaction, making us an excellent employer for those seeking meaningful and rewarding careers.
