At a Glance
- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a focus on quality and service.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and opportunities for growth.
- Other info: Flexible working hours with plenty of notice for shifts, especially during peak seasons.
- Why this job: Be part of an inclusive team that values diversity and offers a fun work environment.
- Qualifications: A clean driving licence and previous driving or warehouse experience are preferred.
As a Driver and Warehouse Assistant, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver
#BelongWithUs
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations
Key Responsibilities:
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales
- Ensuring the housekeeping standards are maintained both on the trade counter and warehousing
Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You'll thrive on providing the best customer service and being a huge support to your branch colleagues
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.
JBRP1_UKTJ
Driver and Warehouse Assistant - Flexible hours employer: City Plumbing
At The Bathroom Showroom, we pride ourselves on fostering a vibrant and collaborative work culture that empowers our employees to thrive. As a Showroom Sales Manager, you will benefit from comprehensive training and development opportunities, ensuring your career growth aligns with our commitment to excellence. Located in a dynamic area, our showroom offers a unique environment where creativity meets customer satisfaction, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Adviceπ€«
We think this is how you could land Driver and Warehouse Assistant - Flexible hours
β¨Tip Number 1
Familiarise yourself with the products and services we offer at StudySmarter. Understanding our range will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
β¨Tip Number 2
Showcase your flexibility and willingness to adapt to varying work hours. Highlighting your readiness to take on additional shifts, especially during peak times, can set you apart from other candidates.
β¨Tip Number 3
Prepare to discuss your previous driving and warehouse experience in detail. Be ready to share specific examples of how you've successfully managed tight deadlines and provided excellent customer service in past roles.
β¨Tip Number 4
Emphasise your commitment to health and safety standards. Being able to articulate your understanding of transport compliance laws and vehicle maintenance will show that you take these responsibilities seriously.
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours
Some tips for your application π«‘
Tailor Your CV:Make sure your CV highlights relevant experience, especially in driving and warehouse roles. Include any customer service experience, as this is crucial for the position.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role. Mention your flexibility with hours and your commitment to delivering excellent customer service, as these are key aspects of the job.
Highlight Relevant Skills:In your application, emphasise skills such as time management, teamwork, and communication. These will demonstrate your ability to thrive in a fast-paced environment and support your branch colleagues effectively.
Showcase Your Driving Experience:Since a clean driving licence is required, make sure to mention your driving experience clearly. If you have knowledge of the products related to the industry, include that as well to strengthen your application.
How to prepare for a job interview at City Plumbing
β¨Show Your Customer Service Skills
As a Driver and Warehouse Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, whether it's resolving issues or going the extra mile to help someone.
β¨Demonstrate Flexibility
This role requires flexibility in working hours, especially during peak times. Highlight your willingness to adapt to changing schedules and your experience in managing time effectively to meet tight deadlines.
β¨Know the Products
Familiarise yourself with the products related to the plumbing and heating industry. Showing that you have knowledge about the items you'll be handling can set you apart from other candidates and demonstrate your commitment to the role.
β¨Emphasise Teamwork
The job involves working closely with branch colleagues. Be ready to discuss your experience in team settings, how you contribute to a positive work environment, and your approach to supporting others in achieving common goals.