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- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a bright future.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and a focus on personal growth.
- Why this job: Be part of an inclusive team that values diversity and offers a fun work environment.
- Qualifications: A clean driving licence and previous driving or warehouse experience are preferred.
- Other info: Flexible shifts with plenty of notice to help you balance work and life.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
The role: As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Key Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales
- Ensuring the housekeeping standards are maintained both on the trade counter and warehousing
You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Warehouse Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products and services offered by City Plumbing. Understanding the range of plumbing and heating products will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your flexibility in working hours when you speak to us. Since the role requires adaptability, showcasing your willingness to work additional hours, especially during peak seasons, will make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous driving and warehouse experience in detail. Be ready to share specific examples of how you've maintained high standards of service and safety in past roles, as this aligns closely with our expectations.
✨Tip Number 4
Emphasise your customer service skills during conversations. Since the role involves direct interaction with customers, demonstrating your ability to provide excellent service and support to both customers and colleagues will set you apart.
We think you need these skills to ace Driver and Warehouse Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in driving and warehouse roles. Include any customer service experience, as this is crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your flexibility with hours and your commitment to delivering excellent customer service, as these are key aspects of the job.
Highlight Relevant Skills: In your application, emphasise skills such as time management, teamwork, and communication. These are important for meeting tight deadlines and providing top-notch service.
Showcase Your Driving Experience: Since a clean driving licence is required, make sure to mention your driving experience clearly. If you have knowledge of the products related to the industry, include that as well to strengthen your application.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Highlight your passion for providing excellent customer service and how you enjoy working in a team environment. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Highlight Relevant Experience
Be prepared to discuss your previous driving and warehouse experience. Share specific examples of how you've successfully managed deliveries or assisted customers in the past. This will help the interviewers see that you have the skills necessary to excel in this role.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or took on additional responsibilities. This shows that you're willing to go the extra mile to meet customer needs.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team culture, opportunities for growth, or how they measure success in this role. This not only shows your interest but also helps you determine if the company is the right fit for you.
