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- Tasks: Deliver products and provide top-notch customer service in a dynamic branch environment.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and opportunities for growth.
- Why this job: Be part of an inclusive team that values diversity and offers a fun work culture.
- Qualifications: Must have a clean driving licence and previous driving experience; customer service skills are essential.
- Other info: Flexible working hours with plenty of notice; we celebrate individuality and encourage personal growth.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
The role: As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Key Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Branch Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours
✨Tip Number 1
Familiarise yourself with the products and services we offer at StudySmarter. Understanding our range will not only help you in customer interactions but also demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Showcase your flexibility and willingness to adapt to varying work hours. Highlighting your readiness to take on additional shifts, especially during peak times, can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous driving experience and how it relates to maintaining high safety standards. Being able to articulate your commitment to health and safety will resonate well with the hiring team.
✨Tip Number 4
Emphasise your customer service skills and any past experiences where you exceeded customer expectations. This role is all about delivering outstanding service, so sharing relevant examples will strengthen your application.
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles and customer service positions. Emphasise your ability to work flexibly and meet tight deadlines, as these are key aspects of the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've delivered excellent customer service in the past and how you can contribute to the branch's success.
Highlight Your Driving Experience: Since the role requires a clean driving licence and previous driving experience, make sure to detail your driving history and any relevant qualifications. This will show that you are well-prepared for the responsibilities of the job.
Showcase Your Team Spirit: The company values an inclusive team environment, so mention any experiences where you've worked collaboratively with others. Highlight your ability to support colleagues and contribute positively to the workplace culture.
How to prepare for a job interview at City Plumbing
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role during the interview. Highlight your passion for customer service and how you enjoy working in a team environment. This will demonstrate that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
✨Know the Products
Familiarise yourself with the products and services offered by the company. Being knowledgeable about plumbing and heating products can set you apart from other candidates. It shows that you're proactive and ready to engage with customers effectively.
✨Emphasise Flexibility
Since the role requires flexible working hours, be prepared to discuss your availability. Share examples of how you've successfully managed your time in previous roles, especially during busy periods. This will reassure them that you can meet their needs.
✨Demonstrate Safety Awareness
Given the importance of health and safety in this role, be ready to talk about your understanding of vehicle maintenance and transport compliance laws. Sharing any relevant experiences will show that you take these responsibilities seriously and are committed to maintaining high standards.
