At a Glance
- Tasks: Deliver products and provide top-notch customer service in a dynamic branch environment.
- Company: Join City Plumbing, a leading provider of plumbing and heating products with a strong reputation.
- Benefits: Enjoy flexible hours, bonuses, discounts, mental health support, and opportunities for growth.
- Other info: Flexible working hours with plenty of notice; we prioritise your well-being and career development.
- Why this job: Be part of an inclusive team that values diversity and offers a fun work culture.
- Qualifications: Must have a clean driving licence and previous driving experience; customer service skills are essential.
Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
The role: As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.
You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Key Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.
You: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
StudySmarter Expert Advice🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours in Newquay
✨Get on the Ground
For a part-time role in field sales, it's all about getting out there and connecting with local businesses. Walk into shops and offices, introduce yourself, and chat about how you can help them. This face-to-face approach can often lead to immediate opportunities!
✨Join Local Sales Meetups
Look for sales meetups or networking events in your area. These gatherings are perfect for picking up insights on the local market and meeting people who might know of openings, especially in a part-time field sales role. Plus, you can swap tips on engaging potential clients in person!
✨Leverage Social Media for Visibility
Use platforms like LinkedIn to showcase your skills and connect with businesses that are hiring for part-time sales positions. Don’t hesitate to post about your experiences or sales achievements; it can catch the eye of recruiters when they’re scoping out candidates like us!
✨Apply with Us Directly
When you spot an opening for a part-time sales role at City Plumbing, make sure you apply directly through our website. It’s a straightforward way to get your application noticed and allows you to tailor your submission specifically to what we’re looking for. Don’t miss out!
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours in Newquay
Some tips for your application 🫡
Show Off Your People Skills:In field-sales, connecting with people is key. Make sure to highlight any experience you've got in customer service, sales roles, or even volunteer work where you’ve interacted with others. This shows City Plumbing you’ve got the right vibe for engaging clients out in the field.
Tailor Your CV for Impact:When crafting your CV, focus on quantifiable achievements like sales targets met or customer satisfaction scores. This is not just about listing jobs; clearly demonstrate how your efforts made a difference. Use specific numbers to really make your impact stand out!
Sprinkle in Flexibility:Since this is a part-time role, mentioning your availability and flexibility in your cover letter is a must! Let City Plumbing know when you're free to work and how you're ready to jump into varying schedules. This shows you're adaptable and committed.
Keep it Real and Enthusiastic:Field-sales is often about your attitude and persona, so let your enthusiasm shine through in your application. Share why you're excited about working with City Plumbing in particular. This will help you stand out as a candidate who’s not just there for the job, but truly wants to engage with the brand.
How to prepare for a job interview at City Plumbing
✨Show Your Sales Savvy
In a field-sales role, it’s crucial to showcase your understanding of different sales techniques and how you can apply them in real-world scenarios. Be ready to talk about your previous sales experiences, the strategies you used, and how you successfully closed deals—specific examples will help you stand out.
✨Master the Art of Building Rapport
Field sales is all about building relationships, so be prepared for role-play scenarios where you may need to demonstrate your communication skills. Practise how to handle objections and engage with a prospective client. The interviewers will be watching how well you connect with people, so showing off those personal skills can make a big difference.
✨Flexibility is Key
Since this is a part-time role, think about how you can effectively manage your time and prioritise tasks. Discuss how you plan to balance your work with other commitments and how that flexibility can benefit the team at City Plumbing. Being upfront about your availability shows that you’re serious about the job.
✨Bring Your Toolkit
If you have any sales-related tools or software experience—like CRM systems or sales forecasting tools—be sure to highlight them. Some companies might want you to show familiarity with their specific tools, so doing a bit of homework on what City Plumbing uses will help you feel more prepared if technical questions arise.