At a Glance
- Tasks: Drive and assist in sales while delivering top-notch customer service.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy flexible hours, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a fun team and make a real impact on customer satisfaction.
- Qualifications: Clean driving licence and a passion for excellent customer service.
- Other info: Great career growth opportunities in an inclusive workplace.
Job Description
#BelongWithUs Come and join us as a Branch Sales Assistant and Driver on a flexible hours basis to help us grow, deliver sales and exceed customer expectationsThe role: As a Driver and Branch Sales Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Branch Sales Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity.  You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!Please note, this role requires you to have the appropriate driving licence with previous experience as a driverKey Responsibilities: Health and safety of yourself and your vehicle Maintenance and condition of your vehicleReport any issues or incidents to your line manager Comply with transport compliance law and regulations Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins. Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service. Assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousingYou: Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage.
You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career!
We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUs  We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment
Driver and Branch Sales Assistant - Flexible hours employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver and Branch Sales Assistant - Flexible hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values, and think about how you can contribute to their mission. This will show you're genuinely interested and ready to be part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering top-notch service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Flexibility is key! Make sure to highlight your willingness to adapt to different working hours. We love candidates who can jump in when needed, especially during busy times. Show us that you're ready to roll with the punches!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Driver and Branch Sales Assistant - Flexible hours
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're not just looking for a job, but that you're excited about being part of our team and helping us exceed customer expectations.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any driving roles or customer-facing positions. We love seeing how your skills align with what we need, so don’t be shy about showcasing your strengths!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join us!
How to prepare for a job interview at City Plumbing
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver and Branch Sales Assistant. Familiarise yourself with the products and services offered, as well as the importance of customer service in this role. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Customer Service Skills
Since this role is all about delivering outstanding service, be prepared to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to meet customer needs, and be ready to discuss how you can apply those experiences here.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours and support your team. Share instances where you've adapted to changing circumstances or helped colleagues during busy times. This will show that you’re a team player who can thrive in a dynamic environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you determine if this is the right fit for you.