Driver 3.5 ton

Driver 3.5 ton

Full-Time No home office possible
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At a Glance

  • Tasks: Deliver products, provide excellent customer service, and assist in branch operations.
  • Company: Join City Plumbing, a leading supplier of plumbing and heating products.
  • Benefits: Enjoy bonuses, discounts, flexible working, and mental health support.
  • Why this job: Be part of an inclusive team, grow your career, and make a real impact.
  • Qualifications: Must have a clean driving licence and previous multi-drop driving experience.
  • Other info: We celebrate diversity and encourage everyone to bring their true selves to work.

Come and join us as a Multi Drop Driver to help us grow, deliver sales and exceed customer expectations.

The role:

As a 3.5 ton Driver, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch - serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!

Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 ton.

Key Responsibilities:

  • Health and safety of yourself and your vehicle
  • Maintenance and condition of your vehicle
  • Report any issues or incidents to your line manager
  • Comply with transport compliance law and regulations
  • Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
  • Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
  • When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing.

You:

Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You'll thrive on providing the best customer service and being a huge support to your branch colleagues.

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

  • Bonus
  • Discounts, savings and cash back at numerous retailers
  • Life assurance
  • Extended family policy including maternity, paternity, additional annual leave and more
  • Mental Health First Aiders and Employee Assistance Programme, we look out for each other
  • Complete induction and a company that lets you grow and encourages development
  • Financial education and loans
  • Flexible working options
  • A business striving to create an environment of inclusion so everyone can be their true self
  • And more!

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

Driver 3.5 ton employer: City Plumbing

At City Plumbing, we pride ourselves on being an excellent employer, offering our 3.5 ton Drivers a vibrant work culture that values inclusivity and teamwork. With a comprehensive benefits package including bonuses, flexible working options, and opportunities for personal growth, we ensure our employees feel supported and rewarded in their roles. Join us in a dynamic environment where your contributions are recognised, and you can truly make a difference in delivering exceptional service to our customers.
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Contact Detail:

City Plumbing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Driver 3.5 ton

✨Tip Number 1

Familiarise yourself with the local area and delivery routes. Knowing the quickest and most efficient ways to navigate can set you apart from other candidates, especially when tight deadlines are involved.

✨Tip Number 2

Brush up on your customer service skills. Since you'll be interacting with customers regularly, demonstrating a friendly and professional attitude during any pre-interview interactions can leave a lasting impression.

✨Tip Number 3

Showcase your problem-solving abilities. Be prepared to discuss how you've handled challenges in previous driving roles, as this will highlight your capability to manage unexpected situations while on the job.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.

We think you need these skills to ace Driver 3.5 ton

Valid 3.5 ton driving licence
Multi-drop driving experience
Customer service skills
Time management
Knowledge of transport compliance laws and regulations
Problem-solving skills
Vehicle maintenance knowledge
Communication skills
Teamwork and collaboration
Sales support skills
Attention to detail
Adaptability
Health and safety awareness

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant driving experience, particularly as a multi-drop driver. Include any specific skills related to customer service and vehicle maintenance that align with the job description.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your commitment to delivering excellent customer service and how you can contribute to the branch's success.

Highlight Relevant Experience: In your application, emphasise any previous roles where you interacted with customers or worked in a team environment. This will demonstrate your ability to thrive in the inclusive culture they promote.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for this role.

How to prepare for a job interview at City Plumbing

✨Know Your Route

Familiarise yourself with the delivery routes and areas you will be covering. This shows your preparedness and helps you answer questions about how you would handle tight deadlines or unexpected delays.

✨Demonstrate Customer Service Skills

Be ready to discuss how you’ve provided excellent customer service in previous roles. Share specific examples of how you resolved issues or went above and beyond for customers, as this role heavily relies on customer interaction.

✨Highlight Safety Awareness

Discuss your understanding of health and safety regulations related to driving and vehicle maintenance. Mention any relevant training or certifications you have, as safety is a top priority in this role.

✨Show Team Spirit

Emphasise your ability to work well within a team. Share experiences where you collaborated with colleagues to achieve common goals, as this role requires supporting branch management and assisting in various tasks.

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