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- Tasks: Deliver products, provide excellent customer service, and assist in branch operations.
- Company: Join City Plumbing, a leading supplier of plumbing and heating products with a strong reputation.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment focused on mental health.
- Why this job: Be part of a fun, inclusive team while making a real impact on customer satisfaction.
- Qualifications: Must have a clean driving licence and experience as a multi-drop driver.
- Other info: This is a 7-month fixed term contract with opportunities for growth and development.
Come and join us as a Multi Drop Driver on a 7 month fixed term contract to help us grow, deliver sales and exceed customer expectations
The role:
As a 3.5 ton Driver, you\’ll be committed to delivering an outstanding level of service, and you\’ll be professional, driven and enthusiastic. The 3.5 ton Driver role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. As a City Plumbing 3.5 ton Driver you will interact with our customers, delivering goods and solving any problems that crop up. Our 3.5 ton Drivers are a fundamental part of our branch teams and at times may be required to help out in branch – serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You\’ll naturally promote and embrace our inclusive team environment and we\’re sure you\’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a multi drop driver of vehicles up to 3.5 ton
This role is offered on a 7 month fixed term contract basis
Key Responsibilities:
- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- When needed, assisting with the general duties within the branch such as serving customers on the trade counter, telesales and ensuring the housekeeping standards are maintained both on the trade counter and warehousing
You:
Along with a clean driving licence, you will ideally have previous driving experience and knowledge of the products associated with our industry would be an advantage. You\’ll thrive on providing the best customer service and being a huge support to your branch colleagues
Us:
From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We\’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we\’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We\’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don\’t want you to \’fit\’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
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Driver 3.5 ton 7 month FTC employer: City Plumbing
Contact Detail:
City Plumbing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver 3.5 ton 7 month FTC
✨Tip Number 1
Familiarise yourself with the local area and delivery routes. Knowing the quickest and most efficient ways to navigate can set you apart from other candidates, especially when tight deadlines are involved.
✨Tip Number 2
Demonstrate your customer service skills during any interactions. Since the role involves direct customer contact, showing that you can handle queries and resolve issues effectively will make a strong impression.
✨Tip Number 3
Highlight any previous experience with multi-drop deliveries. If you've worked in similar roles before, be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 4
Show enthusiasm for the role and the company. Research City Plumbing and express your excitement about contributing to their team and values during your conversations with us.
We think you need these skills to ace Driver 3.5 ton 7 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant driving experience, particularly as a multi-drop driver. Include any specific achievements or responsibilities that demonstrate your commitment to customer service and safety.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your clean driving licence and any previous experience in the plumbing or heating industry, as well as your ability to work under tight deadlines.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your customer service skills. Provide examples of how you've successfully interacted with customers and resolved issues in past roles, as this is crucial for the position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a driver.
How to prepare for a job interview at City Plumbing
✨Know Your Route
Familiarise yourself with the areas you'll be driving in. Understanding the local roads and potential delivery challenges can help you answer questions about how you'd handle tight deadlines and customer interactions.
✨Showcase Customer Service Skills
Be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to solve a customer's problem, as this role heavily relies on providing excellent service.
✨Demonstrate Safety Awareness
Since health and safety are crucial in this role, be ready to talk about your understanding of vehicle maintenance and compliance with transport laws. Mention any relevant training or certifications you have.
✨Emphasise Teamwork
This position requires collaboration with branch colleagues. Share examples of how you've worked effectively in a team environment, and express your enthusiasm for contributing to a positive workplace culture.
