At a Glance
- Tasks: Deliver outstanding customer service and handle queries with a smile.
- Company: Join a friendly team that values inclusivity and fun.
- Benefits: Competitive pay, supportive environment, and opportunities for growth.
- Other info: Enjoy a dynamic role where no two days are the same!
- Why this job: Make a real difference by exceeding customer expectations every day.
- Qualifications: Strong communication skills and a passion for helping others.
The role: As a Customer Service Advisor, you'll be committed to delivering an outstanding level of service. The Customer Service Advisor will be able to communicate at all levels and provide a first class service to our customers. You'll naturally promote and embrace our inclusive team environment and we're sure you'll have some fun along the way!
Key Responsibilities:
- Dealing with all aspects of customer contact into the business, in a quick and timely manner
- Sourcing parts, processing orders, chasing orders and dealing with queries
- Maintain excellent relationships with customers
- Provide a first class after sales service to support our website and contract customers
- Coordinating deliveries, organising collections with carriers and reacting to failed deliveries
- Issuing refunds, and general admin duties
- Provide feedback from customers to the line Manager on competitor activity
- Any projects on an ad hoc basis as requested by the Customer Service Supervisor
No two days will be the same, and our colleagues genuinely love to help our Customers with their enquiries.
Customer Service Advisor employer: City Plumbing
At The Bathroom Showroom, we pride ourselves on fostering a vibrant and collaborative work culture that empowers our employees to thrive. As a Showroom Sales Manager, you will benefit from comprehensive training and development opportunities, ensuring your career growth aligns with our commitment to excellence. Located in a dynamic area, our showroom offers a unique environment where creativity meets customer satisfaction, making it an ideal place for those seeking meaningful and rewarding employment.
