At a Glance
- Tasks: Manage debt collection and resolve invoice disputes in a supportive team.
- Company: Join a friendly and service-focused Credit Services team.
- Benefits: Enjoy a fun work environment with opportunities for growth.
- Other info: Collaborative culture with a commitment to innovation.
- Why this job: Make a real impact while developing your finance skills.
- Qualifications: Customer-focused mindset and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Come and join us as a service and people focussed Credit Controller to join our friendly Credit Services team.
The Role: As a Credit Controller, you will manage the collection of any outstanding debt to the business and minimise any risk or bad debt. The Credit Controller will liaise with customers internally and externally in resolution of debt and invoice disputes, review credit limits in line with both spend and risk. As a credit controller you will be part of a supportive team and have the help and support of others.
Key Responsibilities:
- To ensure debts are collected when falling due.
- To ensure all outstanding invoice queries are resolved and collected expediently by liaising with the Branch and/or customer and that all relevant resolutions are documented.
- To ensure that any high-risk accounts are brought to the attention of your line Manager.
- Review of accounts that have exceeded credit limits, where appropriate liaise with senior staff.
- To identify key issues, such as recurring disputes, recommend resolution and implement.
You: You’ll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You’ll enjoy working collaboratively with the wider Finance team and you’ll be committed to acting with integrity.
Credit Controller employer: City Plumbing
Join a vibrant and supportive team as a Credit Controller, where your contributions are valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for professional advancement while ensuring a fun and engaging environment. Located in a dynamic area, we provide a unique blend of work-life balance and community involvement, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on common credit control scenarios. Think about how you’d handle disputes or high-risk accounts. We want you to show off your problem-solving skills and customer-first attitude!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer’s mind. Plus, it shows you’re genuinely interested in the role and the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our supportive Credit Services team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight any relevant experience in debt collection, customer service, and problem-solving to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your values align with our Customer First ethos. Keep it friendly and professional – we want to get to know the real you!
Showcase Your Team Spirit:Since we value collaboration, mention any experiences where you’ve worked as part of a team. Whether it’s resolving disputes or managing accounts, let us see how you thrive in a supportive environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at City Plumbing
✨Know Your Numbers
As a Credit Controller, you'll be dealing with debts and invoices, so brush up on your financial knowledge. Be prepared to discuss how you've successfully managed collections in the past and any specific metrics you've achieved. This shows you understand the role and can bring value to the team.
✨Showcase Your Problem-Solving Skills
The job requires an innovative approach to resolving disputes. Think of examples where you've identified issues and implemented solutions. During the interview, share these stories to demonstrate your ability to tackle challenges head-on and contribute to a collaborative environment.
✨Emphasise Teamwork
Since this role involves working closely with both customers and the Finance team, highlight your experience in teamwork. Discuss how you've collaborated with others to resolve disputes or improve processes. This will show that you align with their supportive team culture.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to credit control and how they support their team. This not only shows your interest but also helps you gauge if the company is the right fit for you.
