At a Glance
- Tasks: Support the Branch Manager in driving sales and exceeding customer expectations.
- Company: Join City Plumbing, a leader in plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Other info: We celebrate diversity and encourage everyone to bring their true selves to work.
- Why this job: Be part of a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Sales experience preferred, but a positive attitude is key.
The predicted salary is between 30000 - 40000 £ per year.
Come and join us as a results driven Assistant Manager to deliver sales and exceed customer expectations as part of a hugely successful branch team.
The Role: As an Assistant Branch Manager, you will report directly to the Branch Manager and support the day to day running of the branch. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Assistant Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities
- Effective management of the team and resource in the absence of the Branch Manager
- Assisting the Branch Manager to profitably meet and exceed the branch sales targets
- Managing the sales office, branch purchasing and stock control
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
Previous sales experience in a similar environment is preferable, but the right positive attitude is more important.
You: As an Assistant Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret basic financial and statistical information
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Assistant Branch Manager in Chippenham employer: City Plumbing
At City Plumbing, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee well-being and growth. As an Assistant Branch Manager, you'll benefit from a comprehensive induction, flexible working options, and a supportive environment that encourages personal development while enjoying competitive bonuses and discounts. Join us to be part of a team that values diversity and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Chippenham
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for an Assistant Branch Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to sales and team management. We want you to shine, so think about how you can showcase your experience and skills effectively!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our awesome team at City Plumbing!
We think you need these skills to ace Assistant Branch Manager in Chippenham
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've identified and capitalised on sales opportunities in the past, so don’t hold back!
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality shine through in your application. Share your unique approach to building relationships and how you’ve made a difference in your previous roles.
Tailor Your Application:Make sure to tailor your application to the Assistant Branch Manager role. Use keywords from the job description to show that you understand what we’re looking for and how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at City Plumbing
✨Know Your Sales Stuff
Brush up on your sales techniques and be ready to discuss how you've successfully identified and capitalised on sales opportunities in the past. Think of specific examples where you exceeded targets or built strong customer relationships.
✨Show Your Team Spirit
Since this role involves managing a team, be prepared to talk about your leadership style. Share experiences where you’ve motivated others or contributed to a positive team environment. Highlight your ability to work collaboratively and support your colleagues.
✨Understand the Business
Familiarise yourself with the company’s products and services, especially in plumbing and heating. Being able to speak knowledgeably about what they offer will show your genuine interest and help you connect with the interviewers.
✨Embrace Inclusivity
The company values diversity and inclusion, so be sure to express your commitment to these principles. Share any experiences you have that demonstrate your ability to work in diverse teams and how you can contribute to an inclusive workplace culture.
