At a Glance
- Tasks: Deliver products and assist in the warehouse while providing top-notch customer service.
- Company: Join City Plumbing, a leader in plumbing and heating products with a vibrant culture.
- Benefits: Enjoy bonuses, discounts, flexible hours, and a supportive work environment.
- Other info: Flexible working hours with plenty of notice for shifts.
- Why this job: Be part of a team that values diversity and offers growth opportunities.
- Qualifications: Clean driving licence and previous driving or warehouse experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Come and join us as a Driver and Warehouse Assistant on a flexible hours basis to help us grow, deliver sales and exceed customer expectations.
The role: As a Driver and Warehouse Assistant, you’ll be committed to delivering an outstanding level of service, and you’ll be professional, driven and enthusiastic. The Driver and Warehouse Assistant role reports into the branch management team and will provide the highest level of service to internal and external customers, and will deliver products to our customers against some very tight deadlines. This role will also be to assist in the warehouse and may at times be customer facing within the branch, serving on the trade counter and dealing with customers over the telephone ensuring that we provide the best service and maximise sales at every opportunity. You will be contracted to a set minimum number of hours per week, and you will be required to be flexible to work additional hours to deliver the best customer experience, especially during the peak trading winter heating season. Where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when! You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Please note, this role requires you to have the appropriate driving licence with previous experience as a driver.
Key Responsibilities:- Health and safety of yourself and your vehicle
- Maintenance and condition of your vehicle
- Report any issues or incidents to your line manager
- Comply with transport compliance law and regulations
- Dealing with stock and deliveries
- Supporting the Branch Manager and Assistant Branch Manager with achieving and exceeding sales targets at optimum margins.
- Ensuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class service.
- Assisting with the general duties within the branch such as serving customers on the trade counter, telesales
- Ensuring the housekeeping standards are maintained both on the trade counter and warehousing
You: Along with a clean driving licence, you will ideally have previous warehouse and driving experience and knowledge of the products associated with our industry would be an advantage. You'll be flexible with working hours, and your approach to delivering customer and business needs. You’ll thrive on providing the best customer service and being a huge support to your branch colleagues.
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Driver and Warehouse Assistant in Carlisle employer: City Plumbing
At City Plumbing, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every team member can thrive. As a Driver and Warehouse Assistant, you'll enjoy flexible working hours, comprehensive benefits including discounts and mental health support, and ample opportunities for personal and professional growth. Join us to be part of a dynamic team that values your contributions and celebrates diversity, all while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Driver and Warehouse Assistant in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on City Plumbing. Understand their products and values so you can show how you fit into their culture. It’ll help you stand out as someone who’s genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a Driver and Warehouse Assistant role and rehearse your answers. Focus on your driving experience and customer service skills, as these are key to the job.
✨Tip Number 3
Show your flexibility! Since the role requires adaptability with hours, be ready to discuss your availability during the interview. Highlight any previous experiences where you’ve gone above and beyond to meet customer needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join our team. Don’t miss out on this opportunity!
We think you need these skills to ace Driver and Warehouse Assistant in Carlisle
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about being a Driver and Warehouse Assistant and that you understand the importance of delivering top-notch customer service.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant driving and warehouse experience you have, and don’t forget to mention your clean driving licence. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and availability.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do, so why not give it a go?
How to prepare for a job interview at City Plumbing
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Driver and Warehouse Assistant. Familiarise yourself with the importance of customer service, health and safety regulations, and how to maintain high standards in both driving and warehouse duties.
✨Showcase Your Flexibility
This role requires flexibility in working hours, especially during peak seasons. Be prepared to discuss your availability and any previous experiences where you adapted to changing schedules or demands. Highlighting your willingness to go the extra mile will impress the interviewers.
✨Demonstrate Customer Service Skills
Since this position involves direct interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Whether it's handling inquiries over the phone or serving at the trade counter, showing that you can create a positive experience for customers is crucial.
✨Prepare Questions About the Company Culture
The company values inclusivity and teamwork, so come prepared with questions that show your interest in their culture. Ask about team dynamics, how they support employee development, or what initiatives they have in place to promote diversity. This shows you're not just interested in the job, but also in being part of their community.
