At a Glance
- Tasks: Lead a dynamic team, drive sales, and exceed customer expectations daily.
- Company: Join City Plumbing, a leader in quality plumbing and heating products.
- Benefits: Enjoy bonuses, discounts, flexible working, and a supportive environment.
- Other info: We encourage applicants from all backgrounds to apply, even if you don't meet every requirement.
- Why this job: Be part of an inclusive culture that values diversity and personal growth.
- Qualifications: Strong communication skills and a proactive sales approach are essential.
The predicted salary is between 36000 - 60000 € per year.
Come and join us as a results driven Branch Manager to deliver sales and exceed customer expectations whilst leading a hugely successful branch team.
The Role: As a Branch Manager, you will be a natural leader with excellent communication and organisation skills, enabling you to motivate and develop your team. You will identify and capitalise on every sales opportunity, inspiring your customers with the perfect solutions for their requirements. The Branch Manager will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and exceed expectations. You’ll naturally promote and embrace our inclusive team environment and we’re sure you’ll have some fun along the way!
Key Responsibilities:
- Effective management of the team and resource
- Setting the standard of a sales orientated culture
- Delivering against sales and customer demands while maximising profitability
- Maximising margin and net profit
- Keeping everyone safe
- Build and maintain relationships with new and existing trade and retail customers
- Ability to interpret and analyse financial and statistical information
You: As a Branch Manager, you’ll have an innovative and agile approach to identify growth opportunities. You’ll enjoy working collaboratively with a dedicated focus on driving results, whilst being committed to acting with integrity and honesty in everything you do.
Skills and competencies:
- Tenacity and resilience
- A pro-active approach to sales, with a strong desire and ability to win and grow new business
- Experience of customer relationship management and developing a true partnership approach
- Excellent communication skills
- Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
- Ability to interpret financial and statistical information
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!
Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.
Benefits Package and Cultural Environment:
- Bonus
- Discounts, savings and cash back at numerous retailers
- Life assurance
- Extended family policy including maternity, paternity, additional annual leave and more
- Mental Health First Aiders and Employee Assistance Programme, we look out for each other
- Complete induction and a company that lets you grow and encourages development
- Financial education and loans
- Flexible working options
- A business striving to create an environment of inclusion so everyone can be their true self
- And more!
We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.
We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Branch Manager in Croydon employer: City Plumbing
At City Plumbing, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee growth and development. As a Branch Manager, you will lead a dynamic team in a supportive environment, with access to comprehensive benefits including flexible working options, mental health support, and a commitment to diversity. Join us to not only drive sales and exceed customer expectations but also to build a fulfilling career where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Croydon
✨Tip Number 1
Showcase your leadership skills during the interview. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated and developed your team members.
✨Tip Number 2
Familiarise yourself with the company's products and services. Being knowledgeable about what City Plumbing offers will help you demonstrate your ability to identify sales opportunities and provide tailored solutions to customers.
✨Tip Number 3
Prepare to discuss your approach to building customer relationships. Think of specific strategies you've used to create trust and rapport with clients, as this is crucial for a Branch Manager role.
✨Tip Number 4
Be ready to talk about your experience with financial analysis. Highlight any instances where you've interpreted financial data to drive sales or improve profitability, as this aligns with the key responsibilities of the role.
We think you need these skills to ace Branch Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your leadership experience and sales achievements. Use specific examples that demonstrate your ability to motivate a team and exceed customer expectations.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the role of Branch Manager. Discuss how your skills align with the company's values and culture, particularly your commitment to inclusivity and customer service.
Showcase Relevant Skills:Emphasise your communication and organisational skills in your application. Provide examples of how you've successfully built relationships with customers and driven sales growth in previous roles.
Highlight Your Approach to Team Management:Discuss your management style and how you foster a positive team environment. Mention any experience you have in training or developing team members, as this is crucial for the Branch Manager role.
How to prepare for a job interview at City Plumbing
✨Showcase Your Leadership Skills
As a Branch Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully motivated and developed a team in the past. Highlight specific situations where your leadership made a difference.
✨Understand Sales Metrics
Familiarise yourself with key sales metrics and financial information relevant to the role. Be ready to discuss how you can interpret these figures to drive profitability and maximise margins in the branch.
✨Build Rapport Quickly
Since building relationships is crucial, practice your interpersonal skills. Think of ways to connect with the interviewers and show how you can create trusted relationships with customers and team members alike.
✨Embrace Inclusivity
The company values diversity and inclusion. Be prepared to discuss how you promote an inclusive environment in your previous roles. Share any experiences that highlight your commitment to creating a welcoming workplace for everyone.
